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streetwriters / notesnook

A fully open source & end-to-end encrypted note taking alternative to Evernote.
https://notesnook.com/
GNU General Public License v3.0
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I am unable to receive the login verification code on Proton Mail; When I try to use the Recovery Key as a login verification method, it shows as incorrect. I clearly set up the Authenticator app key (TOTP) during the initial login, but I can't see this verification method anywhere. #6499

Open Subtly7360 opened 1 month ago

Subtly7360 commented 1 month ago

What happened?

I am unable to receive the login verification code on Proton Mail; instead, I keep receiving emails saying, "We detected a failed login attempt on your Notesnook account." When I try to use the Recovery Key as a login verification method, it shows as incorrect. I clearly set up the Authenticator app key (TOTP) during the initial login, but I can't see this verification method anywhere.

Steps to reproduce the problem

Platform/OS： Edition Windows 11 Enterprise LTSC Version 24H2 Installed on ‎8/‎4/‎2024 OS build 26100.1457 Experience Windows Feature Experience Pack 1000.26100.11.0 Unable to log in.

Version

3.0.17-6def76e-desktop

Platform/OS

Windows

Relevant log output

No response

jamie6king commented 1 week ago

I also had a similar issue - I tried requesting a recovery code to my SimpleLogin alias (linked to Proton address) but it never arrived, despite it being a valid email address. Creating a new account worked fine though.