Notification banner doesn't show up.

stripe / connect-js

Loading wrapper for Connect.js

https://stripe.com/docs/connect/get-started-connect-embedded-components

MIT License

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Notification banner doesn't show up. #129

Open BhaskaranR opened 2 months ago

BhaskaranR commented 2 months ago

Even though i have requirements that are currently due, notification doesn't show up. How do i debug this?

jorgea-stripe commented 2 months ago

Do you have an account id that you could share that is in this state? Generally the banner should be showing when there are requirements, and I see individual.id_number as a requirement there!

BhaskaranR commented 2 months ago

{ "id": "acct_1PXveyPpNVgxYZ5A", "livemode": false, "merchant": "acct_1PXveyPpNVgxYZ5A" }

BhaskaranR commented 2 months ago

I was able to replicate the issue by providing an incorrect id. once i corrected "individual.id_number" directly in the stripe connect dashboard, everything processed successfully and i could see the banner.

BhaskaranR commented 2 months ago

any update on this?

jeremyg-stripe commented 1 month ago

We do not render the Notifications Banner if the account has not finished onboarding. When you attempted to render the Notifications Banner the first time, had your account finished onboarding, yet? If this is the issue, you should see a warning in your console "The account has not been onboarded yet, so the notifications banner will not render. Please finish onboarding to view the notifications banner."

If this was not the case, can you please provide the ID of an account that is presently having the issue?

BhaskaranR commented 1 month ago

account number - acct_1PXvYgPofbyGfTZa in test mode. as far as i know the user did complete the verification. entered wrong ssn to test the flow. if you look at the attached image details_submitted is set to true