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stripe / stripe-android

Stripe Android SDK
https://stripe.com/docs/mobile/android
MIT License
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[BUG] Error message not translated using 3DS #7581

Open FlorentDambreville opened 8 months ago

FlorentDambreville commented 8 months ago

Summary

The error message in the payment sheet is not translated when using 3DS

drawing

Android version

Android 13

Impacted devices

Samsung Galaxy S20 UItra

Installation method

Gradle dependency

Dependency Versions

kotlin: 1.8.10 stripe-android: 20.34.3 Android Gradle Plugin: 7.4.2

SDK classes

PaymentSheet

Video

https://github.com/stripe/stripe-android/assets/5547520/0592997d-8aaa-4a16-b9a8-6309ce14a880

Other information

A similar issue has already been resolved. : https://github.com/stripe/stripe-android/issues/5058 Before this issue : https://github.com/stripe/stripe-android/issues/7478, the message was translated but it was the wrong one

FlorentDambreville commented 8 months ago

The customer language I used for this payment is french : https://dashboard.stripe.com/test/customers/cus_OtCKik3m3AvYoL

tillh-stripe commented 8 months ago

Sorry about that — it seems like we’re not able to get this right 🙈

I see that the request uses a fr-FR language tag, which should be supported by our backend. I reached out to the relevant team internally and will ask why this returns an English instead of a French message.

arkalezard commented 7 months ago

Hello,

Did you have news about this translation management? I'm a @FlorentDambreville's coworker We have 900 transactions per day with insuffisants funds rejection behind 3DS. The capacity to have this error translated could be really useful for us

arkalezard commented 7 months ago

Do you have any feedbacks @tillh-stripe ?

arkalezard commented 5 months ago

Sorry about that — it seems like we’re not able to get this right 🙈

I see that the request uses a fr-FR language tag, which should be supported by our backend. I reached out to the relevant team internally and will ask why this returns an English instead of a French message.

Hello, Do you have any feedback to improve your translation management @tillh-stripe ?

arkalezard commented 2 months ago

Hello @tillh-stripe FYI, we still have this issue on every transactions we are doing with your SDK. We have more than 900 transactions per day with this untranslated error.

Please help us to move forward, now you found a hint about the rootcause