Failed to connect TAP to pay(Android)

stripe / stripe-terminal-android

Stripe Terminal Android SDK

https://stripe.dev/stripe-terminal-android/

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Failed to connect TAP to pay(Android) #424

Closed HankPOS closed 7 months ago

HankPOS commented 9 months ago

Android version: 13 stripe terminal SDK version:2.20.1 GMS： support NFC： support

Error：com.stripe.stripeterminal.external.models.TerminalException: Failed to generate key pair. Caused by: 0: While generating Key without explicit attestation key. 1: Error::Km(ErrorCode(-1000)) Attached is the Android device log. Could you please help us to check the issue. Thank you Stripe Teams. tap_to_pay_T2.txt

sjl-stripe commented 9 months ago

Hi HankPOS, thanks for reporting this issue. Please refer to our docs for the requirements to run Tap to Pay on your Android device.

We have a couple of questions about your device:

What specific Android device hardware are you using?
Is this issue reproducible across multiple Android devices with the same hardware?

billfinn-stripe commented 7 months ago

Closing this issue due to inactivity. Feel free to reopen if it still persists.