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stripe / stripe-terminal-android

Stripe Terminal Android SDK
https://stripe.dev/stripe-terminal-android/
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Tap to pay android via Stripe dashboard app failing to accept interac payments #460

Closed doryza closed 6 months ago

doryza commented 6 months ago

I was wondering if this issue while using Tap To Pay for Android is specific to the Stripe app because perhaps it doesn't have regional considerations for interac... Or is it that Tap To Pay Android doesn't support interac payments via the "payment_method_types[]"=interac_present " parameter?

sjl-stripe commented 6 months ago

This is expected - Tap To Pay on Android doesn't support interac payments.

doryza commented 6 months ago

are you certain of this? documentation hints otherwise and we notice that Square is supporting it on request, see image; image (3)~2 Can we request it as a feature?

sjl-stripe commented 6 months ago

Thank you for drawing our attention to this. We are currently monitoring interest in this feature, even though it hasn't been scheduled for development.

If you are an existing Stripe customer, could you kindly provide us with your account name and ID, which will help us record your interest in this feature? Appreciate your support!

doryza commented 6 months ago

acct_1PCEbe2N0Rzj7gw1

doryza commented 6 months ago

Are we certain that even with the proper intent included this will not work? We were ready to develop and test if functionnal as documentation isn't clear about this.

sjl-stripe commented 6 months ago

Yes, we're certain about this. We recognize the need for better documentation and we'll update it to avoid any future confusion.

sjl-stripe commented 6 months ago

You can refer to our Supported Card Brands documentation for detailed information on the card brands we currently support for the Tap to Pay feature.

doryza commented 6 months ago

Can we realistically expect that stripe may adopt this in the short term (2-4 weeks)?

doryza commented 6 months ago

BTW some of these cards brands fail on the stripe app, for instance debit/inerac cobranded by visa or MC due to the fact that everything is handled by interac

sjl-stripe commented 6 months ago

Can we realistically expect that stripe may adopt this in the short term (2-4 weeks)?

Currently, it's not in this year's roadmap to add support for it.

BTW some of these cards brands fail on the stripe app, for instance debit/inerac cobranded by visa or MC due to the fact that everything is handled by interac

This is expected. Card-present transactions with co-branded interac cards are routed through Interac.

doryza commented 6 months ago

Right, just explaining that that link for supported brands is somewhat erroneous in stating that Visa and MC bearing card (such as cobranded debit) is compatible with all terminals. As in Canada those are routed differently, thus the table should separate visa and visa debit, etc. As you can probably tell, we're very adamant on being able to accept interac/debit in all variations using Tap To Pay for Android in Canada. We have a scheduled call tomorrow in regards to this. Do you have a contact we can exchange to clarify if this CAN be added to the roadmap and if so, chime in on potential expectations on turn around?

sjl-stripe commented 6 months ago

It looks like you are already in contact with our account executive/support team regarding this matter, so I'll be closing this GitHub issue. Thank you!