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stripe / stripe-terminal-android

Stripe Terminal Android SDK
https://stripe.dev/stripe-terminal-android/
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com.stripe.stripeterminal.external.models.TerminalException - ATTESTATION_FAILURE #516

Closed dev-innopix closed 1 week ago

dev-innopix commented 4 weeks ago

Hi we are facing issues with Stripe Tap to Pay on Android Device, our merchants are facing this error with their sunmi l2s pro devices while trying to connected after discovering. It gives error like ATTESTATION_FAILURE

PravinSpaceo commented 1 week ago

I was facing no issues until yesterday, but now I'm encountering the same problem.

onFailure ATTESTATION_FAILURE (req_1n94****): Unexpected error encountered. Please try clearing the application data in the settings application and contact Stripe support if the issue persists.

developerSoluzione1 commented 1 week ago

We have an experienced with a Sunmi V2s with no problem, instead with a Zebra we have a problem like yours. We're using 3.9.0 version.

PravinSpaceo commented 1 week ago

I've been using the Tap to Pay feature with NFC technology to enable quick contactless payments, and I'm now encountering this error. My current setup is on version 3.10.1. @dmatthews-stripe may help us

TatsuUkraine commented 1 week ago

got report about the same error from one of our clients

chr-stripe commented 1 week ago

Hello all,

Thanks for writing in. From 21:43 November 13–17:35 November 14 UTC, Android devices were presenting an “ATTESTATION_FAILURE” when a customer used Tap to Pay on a new Android device. The issue has been resolved.

We’re sorry for the trouble this has caused. Please let us know if you have any additional questions.