Closed emikaadeo-git closed 10 months ago
HI @emikaadeo-git - Yes, we saw this support and tested it and it looks good from our side. There does appear to be a delay/block at some point in the Passkey registration process for some users in some configurations. Particularly the first time the feature is used. This is unrelated to Firefox/Chrome or Safari we believe. It is probably something to do with Strongbox/System passkey infrastructure.
Usually this is fixed by trying again. Is this something you can reproduce regularly, say after a restart? If so, would you be able to share your debug info/screen recording? You can send to support@strongboxsafe.com
Is this something you can reproduce regularly, say after a restart?
Yes.
If so, would you be able to share your debug info/screen recording? You can send to support@strongboxsafe.com
I've send screen recording to support@strongboxsafe.com
I believe this is now fixed in 1.58.38. But please let me know if that's not the case.
Partially, yes. It doesn't work if I try to register passkey before I unlock my database (manually or by Firefox extension) Then I still get stuck with "Unlocking" message.
That doesn't sound right, this is 100% with 1.58.38 and after a device restart?
Yes, 1.58.38 and after a device restart.
Database Settings
-> AutoFill
-> Convenience Auto Unlock Timeout
set to Disabled
Convenience unlock promt is not there anymore but the issue remains.
Thanks @emikaadeo-git - Sorry I assumed we had fixed this over our emails, will re-open now for further investigation
I believe this should be fixed for you with 1.59.0 @emikaadeo-git - Could you confirm and close?
Hi @strongbox-mark confirm, it works now. Thanks! Closing issue.
Hi, according to https://www.mozilla.org/en-US/firefox/122.0beta/releasenotes/
I've tried Firefox 122.0 beta with latest Strongbox Pro app + latest Strongbox AutoFill extension and went to https://webauthn.io/ for testing.
I enter my username and hit "Register"
Dialog box with Strongbox was initiated but when I wanted to save passkey the dialog box stuck with "Unlocking" message forever.
I dont' know if it's an issue with Strongbox app or extension or maybe with Firefox implemenation. Just wanted to share :blush: