No file tracking log after upgrading from v 0.3.2 to v 0.4.0

[danielepercivaldi]

Expected behavior

Browsing Nextcloud all actions are logged by matomo

Actual behavior

Browsing Nextcloud no action about file tracking is logged by matomo (only dir, app, users and settings).

Steps to reproduce the behavior

Upgrade from cloud_piwik 0.3.2 to 0.4.0

Environment

• App version: 0.4.0
• Nextcloud version:13.0.2
• Browser vendor and version: Google Chrome Versione 65.0.3325.181, Firefox 59.02
• Any browser plugins enabled?
• Is your Matomo installation working as expected? Yes

Logs

Javascript

No error in console #### Nextcloud

No error log in Nextcloud

Workaround

Backed to version 0.3.2

[sualko]

Have you tried turn it off and on again? :smile: Same users reported before that disabling and enabling the app solves your issue.

[gema2007]

I have the same problem. No logs arrive at Matomo Ubuntu 16.04 Nextcloud 13.0.2

[davidv92]

I have the same problem. What is the simplest way to come back to version 0.3.2 ?

[gema2007]

deactivate App go to your-site/apps delete folder piwik download version 0.3.2 unzip it in folder apps adjust permissions activate app

[sualko]

I'm sorry guys, but without logs I can't help. Did you try to increase the log level?

[danielepercivaldi]

Hi @sualko. I've just:

1. set debug log level
2. deleted log file
3. restarted apache
4. browsed some folders
5. open one image
6. downloaded the log file

Hope it can help you. Thanks.

nextcloud.log

[fa-ribeiro]

Ok,, I had the same problem and I think I found the issue:

• do NOT forget the trailing slash when entering the Piwik/Matomo Url in Piwik/Matomo Tracking configuration!

The correct form is //analytics.example.com/; if you enter //analytics.example.com (no trailing slash), it will not work.

PS: @sualko, maybe programatically check for the existence of the trailing slash and add it if not present?

[danielepercivaldi]

Hi @fa-ribeiro . My configuration already includes the trailing slash in the end (//xxx.xxxxxxxx.xx/matomo/). It does not work.

Thanks.

[sualko]

Can you check if /apps/piwik/js/track.js is loaded/included? Just open the the source code of any Nextcloud page (mostly ctrl+u). Can you also check if you have any errors in your js console (ctrl+shift+i)?

[danielepercivaldi]

Hi @sualko . Yes, /apps/piwik/js/track.js exists. Yes, track.js is loaded. No, no log about track.js.

[sualko]

@danielepercivaldi can you send the url to your Nextcloud instance to klaus@jsxc.org?

[sualko]

Ok, now I understand the issue better. I thought there is no action tracked at all, but it's "only" about file browsing actions which are not tracked. Not sure when I have time to look into this in more detail.

[sualko]

I guess the fix is easier than thought. Can someone try to change https://github.com/sualko/cloud_piwik/blob/master/js/track.js#L76 to if (options.trackDir === true) {?

[danielepercivaldi]

Done. Uhm for me it's line 90. It does not work yet. I also discovered that I'm not able to CHANGE the configuration option "Track file browsing". It is checked and if I uncheck it the new value is not set and backs to checked state. Are you sure you load app configuration?

[sualko]

Can you test the latest release?

[danielepercivaldi]

Hi @sualko . Well:

1. "track file browsing" checkbox is ok
2. tracking tracks folder browsing, NOT file, i.e. if I open an image it is not tracked. Is it right?

[sualko]

tracking tracks folder browsing, NOT file, i.e. if I open an image it is not tracked. Is it right?

That's the intended behavior. Thanks for testing.