Open jakubtyrcha opened 3 weeks ago
G'day @jakubtyrcha,
Thanks for reaching out and sorry to hear you're experiencing this issue. Could you confirm if you're running any antivirus software?
Kind regards, - Dylan from Sublime HQ
G'day @jakubtyrcha,
Thanks for reaching out and sorry to hear you're experiencing this issue. Could you confirm if you're running any antivirus software?
Kind regards, - Dylan from Sublime HQ
I'm running the regular Windows Defender. I just added the repo folder to exclusion list, I'll monitor if the issue goes away.
G'day @jakubtyrcha, Thanks for reaching out and sorry to hear you're experiencing this issue. Could you confirm if you're running any antivirus software? Kind regards, - Dylan from Sublime HQ
I'm running the regular Windows Defender. I just added the repo folder to exclusion list, I'll monitor if the issue goes away.
I managed to reproduce the issue again with the folder excluded from windows security scanning. There seems to be a crash handler process being under Sublime Merge process in the task manager, but I don't see any window to interact with. I don't see this process showing up under normal circumstances.
When non-respoding vs when responding
Hi there,
Thank you for the additional information!
Can you confirm if you have hardware acceleration enabled?
This can be found in the application hamburger menu under Preferences > Preferences... > Advanced > Hardware Acceleration
Kind regards, - Dylan from Sublime HQ
Hi there,
Thank you for the additional information!
Can you confirm if you have hardware acceleration enabled? This can be found in the application hamburger menu under
Preferences > Preferences... > Advanced > Hardware Acceleration
Kind regards, - Dylan from Sublime HQ
I do indeed. Also, I haven't seen the problem since the last update. I'm not sure if something changed, or I'm just more lucky.
Version info
Description
Sublime merge SOMETIMES stops responding right after opening a specific repository. It happens in bursts for some reason, like it stops responding many times and then it works fine again after a few restarts.
Steps to reproduce
Steps to reproduce the behavior:
Expected behavior
I expect the ux to be responsive after opening the repository.
Debug Information The Sublime Merge debug information can be used to narrow down the cause of an issue. It can be collected with the following steps:
Help > Debug Information
via the application menuThis section may be omitted/removed.
Screenshots
If applicable, add screenshots to help explain your problem. This section may be omitted/removed.