https://www.subscan.io/

[bulo4ka8993]

Confirmation

• [X] My issue isn't already found on the issue tracker.
• [X] I have read the Subscan API documentation (if it seemed to be an API bug).

Affected Network(s)

Substrate

Steps to reproduce

1. Substrate
2. Chrome, Mozilla Firefox, Edge, Yandex browser, Brave.

Expected output

Hello. I am writing about the problem on the website https://www.subscan.io/. When I enter my address, I am redirected to the Subscan Polkadot website, although I should have stayed on the Subscan website with all my tokens. Plus, there is no search window on the Subscan website itself. I press the "find" button and it throws me here https://www.subscan.io/account/15hjAH9GXCLMkcSxeRcbdbtuQZ59pgL6rDU73FBknBprgNR8 (this is an example addres) He writes that “Account not found on the Polkadot network” but just below it says that the address contains other assets. By clicking on the "here" button I get to the site https://www.subscan.io/account/15hjAH9GXCLMkcSxeRcbdbtuQZ59pgL6rDU73FBknBprgNR8 As you can see, there is no search window for the address. I waited 2 days, but the problem did not go away. What's happening? And when will the problem be solved?

I emailed you with the same problem.: hello@subscan.io

Actual output

I would like to ask you what really happened

Additional factoids or references

No response

[cuckooemm]

this account does not exist on the polkdot network. no balance and no operations

[bulo4ka8993]

This was an example address. Previously, the site left me in subscan, but I have to manually click on the “HERE” button and look at the rest of the tokens. I checked different addresses, same thing. The problem is not Polkadot, but the fact that the site is not working correctly. Why is there no search box on the Subscan website?

[carlhong]

Sorry for the inconvenience caused, we've updated it now.