Unable to create cloud account / subsurface-divelog.org not responding

GitPuffy commented 1 year ago

Describe the issue:

[ ] Bug
[ ] Change request
[ ] New feature request
[x] Discussion request

Issue long description:

I am unable to register for the cloud service account

Operating system:

macOS 12.6.5

iMac

Also behaves like this on iPhone iOS 16.5.1(c)

Subsurface version:

5.0.10

Official release

Steps to reproduce:

Attempt to register for a cloud account. Never receive email to verify pin. Used two different email accounts / email providers

Current behavior:

Never receive the email to verify pin

Expected behavior:

Additional information:

I attempted to navigate directly to https://subsurface-divelog.org but it seems the site is not responding

Mentions:

mikeller commented 1 year ago

Yes, our website seems to be down / unreachable again. @dirkhh should be able to sort this out.

But independent of this the cloud storage for dive logs is working fine for me - have you done the obvious and checked your SPAM folders?

dirkhh commented 1 year ago

power outage. And I was away from the house. Everything is back up again. The cloud servers weren't affected since they are of course running in nice data centers... I need to move our website away from home as well... one of these days...

@GitPuffy - send me an email from the address you want to use for your cloud service. I can then verify if the account has been created and try to figure out why you aren't getting the PIN

GitPuffy commented 1 year ago

@dirkhh @mikeller

Interesting. Thank you for looking at your server / website. I have received my verify PIN. It was received at 5:00PM MDT.

For the interest of inquiring minds this is the raw header source of the email I received (with private details redacted):

X-Spam-Checker-Version: SpamAssassin 3.4.2 (2018-09-13) on redacted X-Spam-Level: X-Spam-Status: No, score=0.9 required=4.0 tests=BAYES_20,CUSTOM_DMARC_NONE, DKIM_SIGNED,DKIM_VALID,DKIM_VALID_AU,HTML_MESSAGE,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 Received: from mailhub.gr8dns.org (mailhub.gr8dns.org [194.146.44.214]) by redacted (Postfix) with ESMTP id 7437321B7F for ; Sun, 23 Jul 2023 17:00:05 -0600 (MDT) Authentication-Results: name OpenDMARC; dmarc=none (p=none dis=none) header.from=subsurface-divelog.org Authentication-Results: name OpenDMARC; spf=pass smtp.mailfrom=www-data@subsurface-divelog.org Received: by mailhub.gr8dns.org (Postfix, from userid 1002) id 8A0FD2B3AD; Sun, 23 Jul 2023 16:00:04 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=subsurface-divelog.org; s=2021; t=1690153204; bh=OC/u8Snu6lYXBCKuWIW0x9P+ae4dxdecqdC9eiO56TE=; h=From:To:Date:Subject:From; b=DPp1F1GgVZkkj053qzQf07oS2rtAtEtbnE4UF9XB/JxBve1uswc/2aZUq35dUGx6u Gu1R8WCt6VyTsX5hXloVWHeOzt8eYc71a5xiVuFPTNLj4SIBhi0/b4fSRHLw7oJY4V EKNku5TVjeiDbIwpSkK5yMUlZM2xyRg3oTnIxc3gpy9V7Ts9kmpPr0unbwOON8wRAK 57oE3vqKG8/lAe4TyRlKFwhRWLUS6WPNw6FvKBV/w54+lZ40ZE9lP8NGojW3drcin9 afwMwI8pwem+YjplGB+5ClbNB47Vb9oxolAEaiWTfcrq7FphLuUPk7SzXUSYhhUSKA UagS8DRu2qTQA== Received: from mail.subsurface-divelog.org (mailhost.subsurface-divelog.org [192.168.111.10]) by mailhub.gr8dns.org (Postfix) with ESMTP id 2D05F2B3AC for ; Sun, 23 Jul 2023 16:00:03 -0700 (PDT) Received: by mail.subsurface-divelog.org (Postfix, from userid 112) id 9C24920689; Sun, 23 Jul 2023 16:00:02 -0700 (PDT) Received: from ssrf-cloud-01.lan (unknown [172.22.12.1]) by mail.subsurface-divelog.org (Postfix) with ESMTP id 9239820184 for ; Sun, 23 Jul 2023 16:00:01 -0700 (PDT) Received: by ssrf-cloud-01.lan (Postfix, from userid 33) id 2D9D01F63C8; Sun, 23 Jul 2023 19:21:19 +0000 (UTC) From: do_not_reply__@subsurface-divelog.org To: redacted Date: 23 Jul 2023 19:21:18 +0000 Subject: Subsurface Cloud Account PIN MIME-Version: 1.0 Content-Type: multipart/alternative; boundary=asdfghjkl Message-Id: 20230723192119.2D9D01F63C8@ssrf-cloud-01.lan

subsurface / subsurface