Hi, I am trying to do a refund process for a transaction but its not going through. I am entering the same transactionReference (TR) and transactionId (TID) which is purchaseOrderNo.
The response gets fail, and it says "Credit card details not available". To what I understand to do the refund process, you only need to set the TR, TID and amount.
TR is my reference number and TID is the Bank transaction Number
Secondly, when I am setting the values for the TR as my reference and TID as Bank transaction ID, the value of TID gets the value for Transaction Reference. This shouldnt happen I guess. I have posted a question of Stack please click here to view with the screenshot.
I really appreciate your time and effort if you can show an example of the refund.
Hi, I am trying to do a refund process for a transaction but its not going through. I am entering the same transactionReference (TR) and transactionId (TID) which is purchaseOrderNo.
The response gets fail, and it says "Credit card details not available". To what I understand to do the refund process, you only need to set the TR, TID and amount. TR is my reference number and TID is the Bank transaction Number
Secondly, when I am setting the values for the TR as my reference and TID as Bank transaction ID, the value of TID gets the value for Transaction Reference. This shouldnt happen I guess. I have posted a question of Stack please click here to view with the screenshot.
I really appreciate your time and effort if you can show an example of the refund.
Thanks for helping.