Closed mmarum-sugarcrm closed 6 years ago
Routing to an admissions advisor could be based on:
I'd recommend limiting to 2 advisors initially just as a proof of concept. You could pick demo users like Sally & Sarah.
We could hard code some of this initially and come back in to make routing more rules based. For ex., using AWF business rules.
Routing to an admissions advisor could be based on:
I'd recommend limiting to 2 advisors initially just as a proof of concept. You could pick demo users like Sally & Sarah.
We could hard code some of this initially and come back in to make routing more rules based. For ex., using AWF business rules.