search

sul-dlss / SearchWorks

SearchWorks (Stanford University Libraries)
http://searchworks.stanford.edu
Other
48 stars 10 forks source link

Rethink "no results" page, especially emphsis on "CHECK SPELLING, USE FEWER WORDS TO START, OR REMOVE LIMITS" #4350

Open saseestone opened 3 months ago

saseestone commented 3 months ago

We received SearchWorks feedback from a graduate student about search results. (SW-4346) It turned out that there were spelling errors and additional words in their search.

It encouraged a discussion in Gryphon Search about search recall and emphasizing precision over broader returns that would account for spelling errors. Gryphon Search decided to keep precision over broad recall.

It was also discussed that perhaps the "0 results" page could use a rethink and redesign, particularly the on-screen encouragement to "CHECK SPELLING, USE FEWER WORDS TO START, OR REMOVE LIMITS"

Relatedly, it was discovered that Bento doesn't have the equivalent of a "no results" page if all apps return no results.

saseestone commented 3 months ago

Related to https://github.com/sul-dlss/sul-bento-app/issues/682

jcoyne commented 2 days ago

How about:

We couldn’t find any matches. Try adjusting your search to help us find what you're looking for:

Double-check your spelling Start with fewer words Remove some filters