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sul-dlss / sul-requests

Rails application for requesting materials from Stanford University Library
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Form should remember place if user clicks away from it (e.g., Learn more under processing methods) #2419

Open dbranchini opened 4 months ago

dbranchini commented 4 months ago

Steps to reproduce:

  1. I select pickup physical item, click continue, get the option to expedite/wait
  2. I clicked "Learn more"
  3. Then used the back button to get back to the request page

Actual result:

It goes back, but now it's back on step one with "pickup physical item" still selected and the continue button is disabled. I can get around it by selecting email and then pickup again.

Expected result:

It shouldn't lose the user's place. I'd expect it to still be on step 2 with the expedite/wait options since that's where I left it when I clicked "Learn more."

Record and other information:

https://requests.stanford.edu/patron_requests/new?instance_hrid=1849058&origin_location_code=SAL3-STACKS

Image

dnoneill commented 4 months ago

I haven't been able to recreate. I have tried in Safari, Firefox and Chrome.

cbeer commented 4 months ago

I seem to remember different browsers doing different things, and having to do something to clean up the form if the user refreshed the page.

Can these links for more information just open in a new tab/window?

dbranchini commented 4 months ago

Yes, @cbeer, I know a lot of people frown upon that, but especially in this case when you're filling out a form. I'd prefer to not lose your place in the form so let's open it in a new tab/window.

dbranchini commented 4 months ago

Funny that Niqui couldn't recreate because I was using Chrome.