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sumup / sumup-android-sdk

Sample App for the SumUp Android SDK
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Bluetooth connection #106

Open massimilianoregis opened 4 years ago

massimilianoregis commented 4 years ago

I have your system connected to my custom POS. sometime the time needed to connect the reader is so longer than my customer tell me that something doesn't work sometime is needed to restart my tablet to see the connection.

exist one way to connect and keep the connection for whole day?

P.S: when the connection is longer I tried to use your POS system and.... nothing change: 1/2 min to enable the connection.

anthonydelahoz commented 4 years ago

Waiting for an answer ? Good luck !

massimilianoregis commented 4 years ago

That's crazy... the worst service ever.... I think that I change my processor with square ASAP

anthonydelahoz commented 4 years ago

I have multiple merchants waiting for an issue, and Sumup doesn't give a ****

JullianSU commented 4 years ago

Hi both,

Thank you for your messages, could you please share more details (eg. logs) from it will be easier to understand what the issue could. Based on your messages we could only make assumptions and it will not solve the issue.

If you could give the details of the devices is cause, it will also be helpful. You can email directly integration@sumup.com.

Thank you.