Bluetooth connection errors

[anthonydelahoz]

Depending of the Android devices & Sumup terminal model, SDK does not react the same.

With the terminal AIR1E205, the bluetooth logo disappears from the terminal screen at the end of a checkout (the SDK release the terminal i think)

With the terminal AIRE002, the blutooth logo stays visible from the terminal screen at the end of a checkout (the SDK doesn't release the terminal). All the next connections are blocked, and the SDK can't find or connect to the terminal.

Is there a known issue ?

Here the adb error

2019-12-06 14:34:05.983 14396-14668/com.abill E/SumUp: (SourceFile:154)@BtSmart-Receiver | onTransportError() PinPlusReaderError{Name = NOT_ALLOWED mErrorCode=3}
2019-12-06 14:34:20.485 14396-14396/com.abill W/SumUp: (SourceFile:362)@main | scanForAirs() - scanning already in progress (probably consecutively from pressing back button and entering checkout again). Aborting.
2019-12-06 14:34:20.656 14396-14396/com.abill W/SumUp: (SourceFile:47)@main | Tried to start event, but last event was not finished
2019-12-06 14:34:23.144 14396-14709/com.abill E/SumUp: (SourceFile:154)@BtSmart-Receiver | onTransportError() PinPlusReaderError{Name = NOT_ALLOWED mErrorCode=3}
2019-12-06 14:34:23.272 14396-14396/com.abill W/SumUp: (SourceFile:221)@main | Controller already registered on bus
2019-12-06 14:34:31.942 14396-14396/com.abill W/SumUp: (SourceFile:362)@main | scanForAirs() - scanning already in progress (probably consecutively from pressing back button and entering checkout again). Aborting.
2019-12-06 14:34:32.101 14396-14396/com.abill W/SumUp: (SourceFile:47)@main | Tried to start event, but last event was not finished
2019-12-06 14:34:33.658 14396-14732/com.abill E/SumUp: (SourceFile:154)@BtSmart-Receiver | onTransportError() PinPlusReaderError{Name = NOT_ALLOWED mErrorCode=3}
2019-12-06 14:34:33.788 14396-14396/com.abill W/SumUp: (SourceFile:221)@main | Controller already registered on bus
2019-12-06 14:34:49.974 14396-14396/com.abill W/SumUp: (SourceFile:362)@main | scanForAirs() - scanning already in progress (probably consecutively from pressing back button and entering checkout again). Aborting.
2019-12-06 14:34:56.644 14396-14396/com.abill W/SumUp: (SourceFile:362)@main | scanForAirs() - scanning already in progress (probably consecutively from pressing back button and entering checkout again). Aborting.
2019-12-06 14:34:56.814 14396-14396/com.abill W/SumUp: (SourceFile:47)@main | Tried to start event, but last event was not finished
2019-12-06 14:34:58.335 14396-14818/com.abill E/SumUp: (SourceFile:154)@BtSmart-Receiver | onTransportError() PinPlusReaderError{Name = NOT_ALLOWED mErrorCode=3}
2019-12-06 14:34:58.465 14396-14396/com.abill W/SumUp: (SourceFile:221)@main | Controller already registered on bus
2019-12-06 14:35:06.222 14396-14396/com.abill W/SumUp: (SourceFile:362)@main | scanForAirs() - scanning already in progress (probably consecutively from pressing back button and entering checkout again). Aborting.
2019-12-06 14:35:06.403 14396-14396/com.abill W/SumUp: (SourceFile:47)@main | Tried to start event, but last event was not finished
2019-12-06 14:35:07.345 14396-14842/com.abill W/SumUp: (SourceFile:113)@BtSmart-Receiver | BluetoothAdapter not initialized
2019-12-06 14:35:07.448 14396-14396/com.abill E/SumUp: (SourceFile:154)@main | onTransportError() PinPlusReaderError{Name = TRANSPORT_ERROR mErrorCode=3}
2019-12-06 14:35:07.453 14396-14396/com.abill W/SumUp: (SourceFile:47)@main | Tried to start event, but last event was not finished
2019-12-06 14:35:11.442 14396-14844/com.abill E/SumUp: (SourceFile:154)@BtSmart-Receiver | onTransportError() PinPlusReaderError{Name = NOT_ALLOWED mErrorCode=3}
2019-12-06 14:35:11.574 14396-14396/com.abill W/SumUp: (SourceFile:221)@main | Controller already registered on bus
2019-12-06 14:35:17.783 14396-14396/com.abill W/SumUp: (SourceFile:362)@main | scanForAirs() - scanning already in progress (probably consecutively from pressing back button and entering checkout again). Aborting.
2019-12-06 14:35:17.856 14396-14396/com.abill W/SumUp: (SourceFile:47)@main | Tried to start event, but last event was not finished
2019-12-06 14:35:19.559 14396-14864/com.abill E/SumUp: (SourceFile:154)@BtSmart-Receiver | onTransportError() PinPlusReaderError{Name = NOT_ALLOWED mErrorCode=3}
2019-12-06 14:35:19.689 14396-14396/com.abill W/SumUp: (SourceFile:221)@main | Controller already registered on bus
2019-12-06 14:35:32.487 14396-14396/com.abill W/SumUp: (SourceFile:113)@main | BluetoothAdapter not initialized
2019-12-06 14:35:52.215 14396-14396/com.abill W/SumUp: (SourceFile:362)@main | scanForAirs() - scanning already in progress (probably consecutively from pressing back button and entering checkout again). Aborting.
2019-12-06 14:36:12.535 14396-14396/com.abill E/SumUp: (SourceFile:154)@main | onTransportError() PinPlusReaderError{Name = TRANSPORT_ERROR mErrorCode=3}
2019-12-06 14:36:12.643 14396-14396/com.abill W/SumUp: (SourceFile:47)@main | Tried to start event, but last event was not finished
2019-12-06 14:36:33.657 14396-14396/com.abill E/SumUp: (SourceFile:154)@main | onTransportError() PinPlusReaderError{Name = TRANSPORT_ERROR mErrorCode=3}
2019-12-06 14:36:33.768 14396-14396/com.abill W/SumUp: (SourceFile:47)@main | Tried to start event, but last event was not finished
2019-12-06 14:36:54.782 14396-14396/com.abill E/SumUp: (SourceFile:154)@main | onTransportError() PinPlusReaderError{Name = TRANSPORT_ERROR mErrorCode=3}
2019-12-06 14:36:54.891 14396-14396/com.abill W/SumUp: (SourceFile:47)@main | Tried to start event, but last event was not finished
2019-12-06 14:37:15.905 14396-14396/com.abill E/SumUp: (SourceFile:154)@main | onTransportError() PinPlusReaderError{Name = TRANSPORT_ERROR mErrorCode=3}
2019-12-06 14:37:16.015 14396-14396/com.abill W/SumUp: (SourceFile:47)@main | Tried to start event, but last event was not finished

Same thing happens with your Sumup application for Android Same abd log errors.

[JullianSU]

Hi Anthony,

Thank you for getting in touch, could you please communicate more information about the mobile devices you have proceeded the tests with? The model number and the Android versions? You can reach out directly at integration@sump.com.

Many thanks,

[anthonydelahoz]

1 month without response. whether by email or on Github .. Thank you for your speed ...

[anthonydelahoz]

Any news ?