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superhighfives / pika

An open-source colour picker app for macOS
https://superhighfives.com/pika
MIT License
1.72k stars 56 forks source link

No eyedropper displayed #71

Closed knagurski closed 2 years ago

knagurski commented 2 years ago

First of all, I just want to say thank you so much for this. Pika is an amazing tool that does EXACTLY what I need!

I seem to be unable to select a colour. I'm not sure when this started, but the eye dropper doesn't appear, clicking the swatch doesn't trigger it, neither does the keyboard shortcut nor selecting pick foreground or pick background in the menu.

To Reproduce Unsure how to reproduce. It appears this way from launch

Expected behavior The eye dropper icon should appear in each swatch. Clicking this, pressing the keyboard shortcut or selecting pick foreground or pick background should trigger the loop to select a colour.

Screenshots

No eyedropper

Environment (please complete the following information):

Additional context I have tried uninstalling and reinstalling and wiping my app preferences. I've also tried granting screen recording privileges in the system preferences.

superhighfives commented 2 years ago

First off, thanks for the kind words @knagurski! That's definitely a doozy of a bug. I haven't tested Monterey with Pika yet, so this is a great excuse to set it up and try to recreate the issue you've come across. Thanks for flagging. đź‘Ť

superhighfives commented 2 years ago

Hmmm, so, I'm on Monterey (v12.1) and I'm not able to recreate this issue. 🤔 So, possibilities are:

Will set up 12.0.1 and see if I can recreate—in the meantime, if anyone else has come across this issue please let me know.

superhighfives commented 2 years ago

Hmmm, tried it in 12.0.1 too, @knagurski, and I can't seem to recreate it. Is there anything you might have installed or changed that could be conflicting with Pika? Thinking a screenshotting app, or similar.

ryelle commented 2 years ago

I'm running into this same problem - picking a color doesn't trigger the eyedropper. I've been having this issue for a while but didn't realize it was consistent, so unfortunately I'm not sure what changed to cause it. I do have ScreenFlow installed, and it's possible Pika stopped working around that time, but I don't see any overlapping shortcuts. Are there any known conflicts between those two?

My environment:

superhighfives commented 2 years ago

Thanks for sharing, @ryelle—it's possible that something is blocking the API that Pika uses to for colour picking (https://developer.apple.com/documentation/appkit/nscolorsampler) somehow, but I'm not 100% sure. Do you see anything relating to Pika in your Console (it's in /Applications/Utilities/Console.app) when you try and activate the colour picker Pika? Have you tried using the global shortcut instead, or the setting cog menu in the app?

ryelle commented 2 years ago

Well, I updated to macOS 12.5 and Pika seems to be working again. For what it's worth, I was trying all of the methods — clicking the color, keyboard shortcut, and cog menu, and none had worked. But if I set Pika to disappear while selecting a color, it would disappear… it just didn't trigger the color picker.

I looked in the console but TBH I don't know what I'm looking for -- no errors jumped out at me though.

Hopefully Pika will keep working for me now, but I'll try to pay attention to a cause if it stops again. Thanks for all your work on the app!

superhighfives commented 2 years ago

Ah, no worries—thanks for the update, @ryelle. Much appreciated! Will keep an eye on it, and can reopen this issue if it comes up for others / I'm able to recreate it.