search

supermerill / SuperSlicer

G-code generator for 3D printers (Prusa, Voron, Creality, etc.)
4.13k stars 519 forks source link

Elegoo Neptune-2S bed size is slightly too big, causes collission when generating Bed Level Calibration tests #3286

Open JARC99 opened 2 years ago

JARC99 commented 2 years ago

What happened?

The bed size for the Elegoo Neptune 2S printer is 1.5 cm two big in the X and Y directions (i.e. 235 mm instead of the 220 mm reported by the manufacturer). I understand that the physical size of the bed is 235 x 235 mm but the actual usable space is only 220 x220 mm. I discovered this issue when generating the bed level calibration, when the printer tries to print the rear left item the extruder cover collides with the bed connector (circled in red). I am aware that you can simply edit the bed size and save it as a user preset, but I think the default one should better reflect reality. image image image

Project file & How to reproduce

  1. Load the Elegoo Neptune-2S system preset.
  2. Generate a Bed Level Calibration test.
  3. Send it to the printer.
  4. When printing the rear left item, the printer head collides with the bed plug.

Version

2.4.58.4

Operating system

Windows 10

Printer model

Elegoo Neptune 2S

jhlchu commented 2 years ago

I think the profiles are pulled from Prusa rather than SS having it's own profile database. Make an issue with them https://github.com/prusa3d/PrusaSlicer/issues to the get profile DB changed.