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supermerill / SuperSlicer

G-code generator for 3D printers (Prusa, Voron, Creality, etc.)
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Super slicer doesn't open on Mac, just crashes #3655

Closed robmc7683 closed 7 months ago

robmc7683 commented 1 year ago

What happened?

The application crashes before it opens.

I have tried the latest 2.4 edition from September 23, 2022

As soon as you try to open or install the program it crashes.

This is the report I get.

Translated Report (Full Report Below)

Process: SuperSlicer [66223] Path: /private/var/folders/*/SuperSlicer.app/Contents/MacOS/SuperSlicer Identifier: com.merill.slic3r/ Version: SuperSlicer SuperSlicer_2.4.58.5_2022-09-23 (SuperSlicer_2.4.58.5_2022-09-23) Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 502

Date/Time: 2023-02-16 13:01:39.2667 -0600 OS Version: macOS 12.6.3 (21G419) Report Version: 12 Anonymous UUID: D47A2F83-AB55-76AA-D507-2A2DC712F5A3

Sleep/Wake UUID: 968D5BCC-2E14-45AF-A068-86C6D9DC1C80

Time Awake Since Boot: 38000 seconds Time Since Wake: 713 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace DYLD, Code 1 Library missing Library not loaded: '/usr/local/opt/zstd/lib/libzstd.1.dylib' Referenced from: '/private/var/folders/*/SuperSlicer.app/Contents/MacOS/SuperSlicer' Reason: tried: '/usr/local/opt/zstd/lib/libzstd.1.dylib' (no such file), '' (no such file), '' (no such file) (terminated at launch; ignore backtrace)

Thread 0 Crashed: 0 dyld 0x10dc4e98e __abort_with_payload + 10 1 dyld 0x10dc64a72 abort_with_payload_wrapper_internal + 80 2 dyld 0x10dc64aa4 abort_with_payload + 9 3 dyld 0x10dc12699 dyld4::halt(char const) + 615 4 dyld 0x10dc0e5b5 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const) + 3995 5 dyld 0x10dc0d4e4 start + 388

Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000002000209 rbx: 0x0000000000000000 rcx: 0x00007ff7b9f5b528 rdx: 0x00007ff7b9f5b990 rdi: 0x0000000000000006 rsi: 0x0000000000000001 rbp: 0x00007ff7b9f5b570 rsp: 0x00007ff7b9f5b528 r8: 0x00007ff7b9f5b590 r9: 0x0000000000000000 r10: 0x00000000000000d8 r11: 0x0000000000000246 r12: 0x00000000000000d8 r13: 0x00007ff7b9f5b990 r14: 0x0000000000000001 r15: 0x0000000000000006 rip: 0x000000010dc4e98e rfl: 0x0000000000000246 cr2: 0x000000010dc14da4

Logical CPU: 0 Error Code: 0x02000209 Trap Number: 133

Binary Images: 0x10dc08000 - 0x10dc73fff dyld (*) <006a3e6f-3cd3-34d9-b0f2-ed6bd67a95a6> /usr/lib/dyld

External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=48.8M resident=0K(0%) swapped_out_or_unallocated=48.8M(100%) Writable regions: Total=9396K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9396K(100%)

                            VIRTUAL   REGION

REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= STACK GUARD 56.0M 1 Stack 8192K 1 VM_ALLOCATE 12K 3 DATA 1824K 3 DATA_CONST 80K 1 LINKEDIT 15.6M 4 TEXT 33.2M 2 dyld private memory 1024K 1 =========== ======= ======= TOTAL 115.7M 16

Full Report

{"app_name":"SuperSlicer","timestamp":"2023-02-16 13:01:39.00 -0600","app_version":"SuperSlicer SuperSlicer_2.4.58.5_2022-09-23","slice_uuid":"ea3f7209-f390-3268-9c90-d8081dcedc30","build_version":"SuperSlicer_2.4.58.5_2022-09-23","platform":1,"bundleID":"com.merill.slic3r\/","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.6.3 (21G419)","incident_id":"BE0325D7-8CE1-4717-B50E-4391716268F9","name":"SuperSlicer"} { "uptime" : 38000, "procLaunch" : "2023-02-16 13:01:39.2372 -0600", "procRole" : "Default", "version" : 2, "userID" : 502, "deployVersion" : 210, "modelCode" : "MacBookPro11,4", "procStartAbsTime" : 38746860521135, "coalitionID" : 4201, "osVersion" : { "train" : "macOS 12.6.3", "build" : "21G419", "releaseType" : "User" }, "captureTime" : "2023-02-16 13:01:39.2667 -0600", "incident" : "BE0325D7-8CE1-4717-B50E-4391716268F9", "bug_type" : "309", "pid" : 66223, "procExitAbsTime" : 38746888885874, "cpuType" : "X86-64", "procName" : "SuperSlicer", "procPath" : "\/private\/var\/folders\/\/SuperSlicer.app\/Contents\/MacOS\/SuperSlicer", "bundleInfo" : {"CFBundleShortVersionString":"SuperSlicer SuperSlicer_2.4.58.5_2022-09-23","CFBundleVersion":"SuperSlicer_2.4.58.5_2022-09-23","CFBundleIdentifier":"com.merill.slic3r\/"}, "storeInfo" : {"deviceIdentifierForVendor":"6F796972-1F42-59D7-A274-9B826114E73E","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.merill.slic3r\/", "crashReporterKey" : "D47A2F83-AB55-76AA-D507-2A2DC712F5A3", "wakeTime" : 713, "sleepWakeUUID" : "968D5BCC-2E14-45AF-A068-86C6D9DC1C80", "sip" : "enabled", "isCorpse" : 1, "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"}, "termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: '\/usr\/local\/opt\/zstd\/lib\/libzstd.1.dylib'","Referenced from: '\/private\/var\/folders\/\/SuperSlicer.app\/Contents\/MacOS\/SuperSlicer'","Reason: tried: '\/usr\/local\/opt\/zstd\/lib\/libzstd.1.dylib' (no such file), '' (no such file), '' (no such file)"]}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : [{"triggered":true,"id":735115,"threadState":{"r13":{"value":140701953538448},"rax":{"value":33554953},"rflags":{"value":582},"cpu":{"value":0},"r14":{"value":1},"rsi":{"value":1},"r8":{"value":140701953537424},"cr2":{"value":4525739428},"rdx":{"value":140701953538448},"r10":{"value":216},"r9":{"value":0},"r15":{"value":6},"rbx":{"value":0},"trap":{"value":133},"err":{"value":33554953},"r11":{"value":582},"rip":{"value":4525975950,"matchesCrashFrame":1},"rbp":{"value":140701953537392},"rsp":{"value":140701953537320},"r12":{"value":216},"rcx":{"value":140701953537320},"flavor":"x86_THREAD_STATE","rdi":{"value":6}},"frames":[{"imageOffset":289166,"symbol":"abort_with_payload","symbolLocation":10,"imageIndex":0},{"imageOffset":379506,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":80,"imageIndex":0},{"imageOffset":379556,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":0},{"imageOffset":42649,"symbol":"dyld4::halt(char const)","symbolLocation":615,"imageIndex":0},{"imageOffset":26037,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const)","symbolLocation":3995,"imageIndex":0},{"imageOffset":21732,"symbol":"start","symbolLocation":388,"imageIndex":0}]}], "usedImages" : [ { "source" : "P", "arch" : "x86_64", "base" : 4525686784, "size" : 442368, "uuid" : "006a3e6f-3cd3-34d9-b0f2-ed6bd67a95a6", "path" : "\/usr\/lib\/dyld", "name" : "dyld" } ], "sharedCache" : { "base" : 140703520571392, "size" : 19331678208, "uuid" : "b6d97ead-9d19-3228-adaa-cca8452c02d2" }, "vmSummary" : "ReadOnly portion of Libraries: Total=48.8M resident=0K(0%) swapped_out_or_unallocated=48.8M(100%)\nWritable regions: Total=9396K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9396K(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8192K 1 \nVM_ALLOCATE 12K 3 \nDATA 1824K 3 \n__DATA_CONST 80K 1 \nLINKEDIT 15.6M 4 \nTEXT 33.2M 2 \ndyld private memory 1024K 1 \n=========== ======= ======= \nTOTAL 115.7M 16 \n", "legacyInfo" : { "threadTriggered" : {

} }, "trialInfo" : { "rollouts" : [ { "rolloutId" : "5fb4245a1bbfe8005e33a1e1", "factorPackIds" : {

  },
  "deploymentId" : 240000021
},
{
  "rolloutId" : "61301e3a61217b3110231469",
  "factorPackIds" : {
    "SIRI_FIND_MY_CONFIGURATION_FILES" : "6348493aa52bb16adc4e4d06"
  },
  "deploymentId" : 240000023
}

], "experiments" : [

] } }

Model: MacBookPro11,4, BootROM 476.0.0.0.0, 4 processors, Quad-Core Intel Core i7, 2.2 GHz, 16 GB, SMC 2.29f24 Graphics: Intel Iris Pro, Intel Iris Pro, Built-In Display: Color LCD, 2880 x 1800 Retina, Main, MirrorOff, Online Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020 Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020 AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.4) AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 Serial ATA Device: APPLE SSD SM0256G, 251 GB USB Device: USB30Bus USB Device: Apple Internal Keyboard / Trackpad USB Device: Bluetooth USB Host Controller Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

Project file & How to reproduce

{"app_name":"SuperSlicer","timestamp":"2023-02-16 13:01:39.00 -0600","app_version":"SuperSlicer SuperSlicer_2.4.58.5_2022-09-23","slice_uuid":"ea3f7209-f390-3268-9c90-d8081dcedc30","build_version":"SuperSlicer_2.4.58.5_2022-09-23","platform":1,"bundleID":"com.merill.slic3r/","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.6.3 (21G419)","incident_id":"BE0325D7-8CE1-4717-B50E-4391716268F9","name":"SuperSlicer"} { "uptime" : 38000, "procLaunch" : "2023-02-16 13:01:39.2372 -0600", "procRole" : "Default", "version" : 2, "userID" : 502, "deployVersion" : 210, "modelCode" : "MacBookPro11,4", "procStartAbsTime" : 38746860521135, "coalitionID" : 4201, "osVersion" : { "train" : "macOS 12.6.3", "build" : "21G419", "releaseType" : "User" }, "captureTime" : "2023-02-16 13:01:39.2667 -0600", "incident" : "BE0325D7-8CE1-4717-B50E-4391716268F9", "bug_type" : "309", "pid" : 66223, "procExitAbsTime" : 38746888885874, "cpuType" : "X86-64", "procName" : "SuperSlicer", "procPath" : "/private/var/folders//SuperSlicer.app/Contents/MacOS/SuperSlicer", "bundleInfo" : {"CFBundleShortVersionString":"SuperSlicer SuperSlicer_2.4.58.5_2022-09-23","CFBundleVersion":"SuperSlicer_2.4.58.5_2022-09-23","CFBundleIdentifier":"com.merill.slic3r/"}, "storeInfo" : {"deviceIdentifierForVendor":"6F796972-1F42-59D7-A274-9B826114E73E","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.merill.slic3r/", "crashReporterKey" : "D47A2F83-AB55-76AA-D507-2A2DC712F5A3", "wakeTime" : 713, "sleepWakeUUID" : "968D5BCC-2E14-45AF-A068-86C6D9DC1C80", "sip" : "enabled", "isCorpse" : 1, "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"}, "termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: '/usr/local/opt/zstd/lib/libzstd.1.dylib'","Referenced from: '/private/var/folders//SuperSlicer.app/Contents/MacOS/SuperSlicer'","Reason: tried: '/usr/local/opt/zstd/lib/libzstd.1.dylib' (no such file), '' (no such file), '' (no such file)"]}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : [{"triggered":true,"id":735115,"threadState":{"r13":{"value":140701953538448},"rax":{"value":33554953},"rflags":{"value":582},"cpu":{"value":0},"r14":{"value":1},"rsi":{"value":1},"r8":{"value":140701953537424},"cr2":{"value":4525739428},"rdx":{"value":140701953538448},"r10":{"value":216},"r9":{"value":0},"r15":{"value":6},"rbx":{"value":0},"trap":{"value":133},"err":{"value":33554953},"r11":{"value":582},"rip":{"value":4525975950,"matchesCrashFrame":1},"rbp":{"value":140701953537392},"rsp":{"value":140701953537320},"r12":{"value":216},"rcx":{"value":140701953537320},"flavor":"x86_THREAD_STATE","rdi":{"value":6}},"frames":[{"imageOffset":289166,"symbol":"abort_with_payload","symbolLocation":10,"imageIndex":0},{"imageOffset":379506,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":80,"imageIndex":0},{"imageOffset":379556,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":0},{"imageOffset":42649,"symbol":"dyld4::halt(char const)","symbolLocation":615,"imageIndex":0},{"imageOffset":26037,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const)","symbolLocation":3995,"imageIndex":0},{"imageOffset":21732,"symbol":"start","symbolLocation":388,"imageIndex":0}]}], "usedImages" : [ { "source" : "P", "arch" : "x86_64", "base" : 4525686784, "size" : 442368, "uuid" : "006a3e6f-3cd3-34d9-b0f2-ed6bd67a95a6", "path" : "/usr/lib/dyld", "name" : "dyld" } ], "sharedCache" : { "base" : 140703520571392, "size" : 19331678208, "uuid" : "b6d97ead-9d19-3228-adaa-cca8452c02d2" }, "vmSummary" : "ReadOnly portion of Libraries: Total=48.8M resident=0K(0%) swapped_out_or_unallocated=48.8M(100%)\nWritable regions: Total=9396K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9396K(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8192K 1 \nVM_ALLOCATE 12K 3 \nDATA 1824K 3 \n__DATA_CONST 80K 1 \nLINKEDIT 15.6M 4 \nTEXT 33.2M 2 \ndyld private memory 1024K 1 \n=========== ======= ======= \nTOTAL 115.7M 16 \n", "legacyInfo" : { "threadTriggered" : {

} }, "trialInfo" : { "rollouts" : [ { "rolloutId" : "5fb4245a1bbfe8005e33a1e1", "factorPackIds" : {

}, "deploymentId" : 240000021 }, { "rolloutId" : "61301e3a61217b3110231469", "factorPackIds" : { "SIRI_FIND_MY_CONFIGURATION_FILES" : "6348493aa52bb16adc4e4d06" }, "deploymentId" : 240000023 } ], "experiments" : [

] } }

Model: MacBookPro11,4, BootROM 476.0.0.0.0, 4 processors, Quad-Core Intel Core i7, 2.2 GHz, 16 GB, SMC 2.29f24 Graphics: Intel Iris Pro, Intel Iris Pro, Built-In Display: Color LCD, 2880 x 1800 Retina, Main, MirrorOff, Online Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020 Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020 AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.4) AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 Serial ATA Device: APPLE SSD SM0256G, 251 GB USB Device: USB30Bus USB Device: Apple Internal Keyboard / Trackpad USB Device: Bluetooth USB Host Controller Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

Version

2.4

Operating system

Mac OS 12.6.3

Printer model

Creality ender 3 S1 Pro, Anycubic Vyper

Morcegolas commented 1 year ago

I'm getting the same problem in my Mac running the same OS 12.6.3. I'm compiling the software now to see if it helps.

Morcegolas commented 1 year ago

brew install zstd

This resolved my problem.

Darkstar77 commented 1 year ago

This is your problem:

Termination Reason: Namespace DYLD, Code 1 Library missing
Library not loaded: '/usr/local/opt/zstd/lib/libzstd.1.dylib'
Referenced from: '/private/var/folders/*/SuperSlicer.app/Contents/MacOS/SuperSlicer'
Reason: tried: '/usr/local/opt/zstd/lib/libzstd.1.dylib' (no such file), '' (no such file), '' (no such file)
(terminated at launch; ignore backtrace)

You're missing a library, as @Morcegolas has pointed out. Install the missing library, and you should be good to go.