supermerill / SuperSlicer

G-code generator for 3D printers (Prusa, Voron, Creality, etc.)
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Old version (2020) of Superslicer stopped working on Mac, and new versions don't install #4401

Open PKMSM opened 3 months ago

PKMSM commented 3 months ago

Version

Unfortunately I cannot get the version of my Superslicer since it no longer opens, but the file is dated Oct 4, 2020

Operating system type + version

Mac OS Sonoma 14.5 running on iMac M1

Behavior

When trying to open SuperSlicer I get a window that says "SuperSlicer quit unexpectedly". If I click "reopen", the same thing happens. Rebooting doesn't help. I last used Superslicer (successfully) a couple of weeks ago, but this only started happening today.

I tried installing the latest version and couldn't do so. I get the following error: “SuperSlicer” is damaged and can’t be opened. You should eject the disk image.

When I press "eject the disk image" I get the following error: The disk image containing “SuperSlicer” could not be ejected. Pease move this item to trash manually. Moving Superslicer to the trash doesn't help matters, I get the exact same error when trying to install the new version.

So for now I can neither use the current version, nor install a newer one.

I have a copy of the report that was generated when trying to open the old version. T actual report is very long, this is only a portion of it at the beginning. If the full report is needed I can load it:


Translated Report (Full Report Below)

Process: SuperSlicer [4264] Path: /Applications/SuperSlicer.app/Contents/MacOS/SuperSlicer Identifier: com.merill.slic3r/ Version: SuperSlicer SuperSlicer_2.2.53_2020-10-04 (SuperSlicer_2.2.53_2020-10-04) Code Type: X86-64 (Translated) Parent Process: launchd [1] User ID: 502

Date/Time: 2024-08-13 11:56:08.1919 -0500 OS Version: macOS 14.5 (23F79) Report Version: 12 Anonymous UUID: 02D595EF-8FD5-72CC-B1AB-5E2525F90A56

Sleep/Wake UUID: 261597E8-4821-4657-B88A-A3DC9AE20A0C

Time Awake Since Boot: 3000 seconds Time Since Wake: 405 seconds

System Integrity Protection: enabled

Notes: PC register does not match crashing frame (0x0 vs 0x101D65472)

Crashed Thread: 10 Dispatch queue: CA DispatchGroup

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000005 Exception Codes: 0x0000000000000001, 0x0000000000000005

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [4264]

VM Region Info: 0x5 is not in any region. Bytes before following region: 4305403899 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START --->
__TEXT 1009f4000-102312000 [ 25.1M] r-x/r-x SM=COW /Applications/SuperSlicer.app/Contents/MacOS/SuperSlicer

Error Formulating Crash Report: PC register does not match crashing frame (0x0 vs 0x101D65472)

PKMSM commented 3 months ago

The full report of the above problem is below:


Translated Report (Full Report Below)

Process: SuperSlicer [7015] Path: /Applications/SuperSlicer.app/Contents/MacOS/SuperSlicer Identifier: com.merill.slic3r/ Version: SuperSlicer SuperSlicer_2.2.53_2020-10-04 (SuperSlicer_2.2.53_2020-10-04) Code Type: X86-64 (Translated) Parent Process: launchd [1] User ID: 502

Date/Time: 2024-08-14 16:33:55.9755 -0500 OS Version: macOS 14.5 (23F79) Report Version: 12 Anonymous UUID: 02D595EF-8FD5-72CC-B1AB-5E2525F90A56

Sleep/Wake UUID: 2E674D07-AA25-497F-828C-468807E9A36F

Time Awake Since Boot: 41000 seconds Time Since Wake: 702 seconds

System Integrity Protection: enabled

Notes: PC register does not match crashing frame (0x0 vs 0x10194F472)

Crashed Thread: 4 Dispatch queue: CA DispatchGroup

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000006 Exception Codes: 0x0000000000000001, 0x0000000000000006

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [7015]

VM Region Info: 0x6 is not in any region. Bytes before following region: 4301119482 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START --->
__TEXT 1005de000-101efc000 [ 25.1M] r-x/r-x SM=COW /Applications/SuperSlicer.app/Contents/MacOS/SuperSlicer

Error Formulating Crash Report: PC register does not match crashing frame (0x0 vs 0x10194F472)

Thread 0:: Dispatch queue: com.apple.main-thread 0 ??? 0x7ff89c086a78 ??? 1 libsystem_kernel.dylib 0x7ff80bda6f7a psynch_cvwait + 10 2 libsystem_pthread.dylib 0x7ff80bde46f3 _pthread_cond_wait + 1211 3 QuartzCore 0x7ff8149c8d55 CA::DispatchGroup::~DispatchGroup() + 53 4 QuartzCore 0x7ff81499c5cc CA::Layer::display_if_needed(CA::Transaction) + 806 5 QuartzCore 0x7ff814b34720 CA::Context::commit_transaction(CA::Transaction, double, double*) + 758 6 QuartzCore 0x7ff81497d3f9 CA::Transaction::commit() + 725 7 AppKit 0x7ff80f5ee39d 62+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayLink]_block_invoke + 285 8 AppKit 0x7ff8100de4d4 _NSRunLoopObserverCreateWithHandler_block_invoke + 41 9 CoreFoundation 0x7ff80bec0ccc CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION + 23 10 CoreFoundation 0x7ff80bec0bf1 CFRunLoopDoObservers + 493 11 CoreFoundation 0x7ff80bec0173 __CFRunLoopRun + 850 12 CoreFoundation 0x7ff80bebf859 CFRunLoopRunSpecific + 557 13 HIToolbox 0x7ff816db2a09 RunCurrentEventLoopInMode + 292 14 HIToolbox 0x7ff816db2646 ReceiveNextEventCommon + 201 15 HIToolbox 0x7ff816db2561 _BlockUntilNextEventMatchingListInModeWithFilter + 66 16 AppKit 0x7ff80f491c61 _DPSNextEvent + 880 17 AppKit 0x7ff80fda5dc0 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1273 18 AppKit 0x7ff80f483075 -[NSApplication run] + 603 19 SuperSlicer 0x101982a5e wxGUIEventLoop::OSXDoRun() + 174 20 SuperSlicer 0x101b559ed wxCFEventLoop::DoRun() + 29 21 SuperSlicer 0x101addb15 wxEventLoopBase::Run() + 85 22 SuperSlicer 0x101ab8ad4 wxAppConsoleBase::MainLoop() + 116 23 SuperSlicer 0x10194735a wxApp::OnRun() + 26 24 SuperSlicer 0x101b09193 wxEntry(int&, wchar_t) + 131 25 SuperSlicer 0x1005e92b7 Slic3r::CLI::run(int, char) + 15527 26 SuperSlicer 0x1005ed1c7 main + 439 27 dyld 0x202bac366 start + 1942

Thread 1:: com.apple.rosetta.exceptionserver 0 runtime 0x7ff7ffe15494 0x7ff7ffe11000 + 17556

Thread 2: 0 runtime 0x7ff7ffe3394c 0x7ff7ffe11000 + 141644

Thread 3: 0 runtime 0x7ff7ffe3394c 0x7ff7ffe11000 + 141644

Thread 4 Crashed:: Dispatch queue: CA DispatchGroup 0 SuperSlicer 0x10194f472 wxMacCoreGraphicsPenBrushDataBase::CalculateShadingValues(void, double const, double) + 242 1 CoreGraphics 0x7ff8118ab66e CGFunctionEvaluate + 243 2 CoreGraphics 0x7ff8118ab4d2 function_evaluate + 369 3 CoreGraphics 0x7ff8118aabf8 ripc_AcquireFunction + 831 4 CoreGraphics 0x7ff8118a9dd4 ripc_DrawShading + 5841 5 CoreGraphics 0x7ff811dbc48a CG::DisplayListExecutor::drawShading(CG::DisplayListEntryShading const) + 438 6 CoreGraphics 0x7ff811eb2587 CG::DisplayList::executeEntries(std::1::wrap_iter<std::1::shared_ptr*>, std::1::wrap_iter<std::1::sharedptr>, CGContextDelegate, CGRenderingState, CGGStack, CGRect const, __CFDictionary const, bool) + 195 7 CoreGraphics 0x7ff8119333a1 CG::DisplayList::execute(CGContextDelegate, CGRenderingState, CGGStack, CGRect const, __CFDictionary const*) + 341 8 CoreGraphics 0x7ff811933160 CGDisplayListDrawInContextDelegate + 656 9 AppKit 0x7ff80f8efb79 0x7ff80f453000 + 4836217 10 AppKit 0x7ff80f8d10f9 0x7ff80f453000 + 4710649 11 QuartzCore 0x7ff81499e5ef CABackingStoreUpdate + 630 12 QuartzCore 0x7ff8149fd3ae invocation function for block in CA::Layer::display_() + 53 13 QuartzCore 0x7ff81499d674 -[CALayer _display] + 2251 14 AppKit 0x7ff80f8d0fc4 0x7ff80f453000 + 4710340 15 AppKit 0x7ff80f8d0a41 0x7ff80f453000 + 4708929 16 AppKit 0x7ff80f8d1085 0x7ff80f453000 + 4710533 17 QuartzCore 0x7ff8149c8e8b display_callback(void, void) + 97 18 QuartzCore 0x7ff8149c8e10 CA::DispatchGroup::dispatch(bool) + 108 19 libdispatch.dylib 0x7ff80bc42dbc _dispatch_client_callout + 8 20 libdispatch.dylib 0x7ff80bc48eff _dispatch_lane_serial_drain + 800 21 libdispatch.dylib 0x7ff80bc49997 _dispatch_lane_invoke + 377 22 libdispatch.dylib 0x7ff80bc53414 _dispatch_root_queue_drain_deferred_wlh + 271 23 libdispatch.dylib 0x7ff80bc52d2a _dispatch_workloop_worker_thread + 451 24 libsystem_pthread.dylib 0x7ff80bde0b84 _pthread_wqthread + 327 25 libsystem_pthread.dylib 0x7ff80bddfacf start_wqthread + 15

Thread 5: 0 runtime 0x7ff7ffe3394c 0x7ff7ffe11000 + 141644

Thread 6:: com.apple.NSEventThread 0 ??? 0x7ff89c086a78 ??? 1 libsystem_kernel.dylib 0x7ff80bda434a semaphore_wait_trap + 10 2 libdispatch.dylib 0x7ff80bc4328c _dispatch_sema4_wait + 16 3 libdispatch.dylib 0x7ff80bc43781 _dispatch_semaphore_wait_slow + 98 4 HIToolbox 0x7ff816ee69e1 _BeginEventReceiptOnThreadWithFilter + 196 5 AppKit 0x7ff80f5efb64 _NSEventThread + 34 6 libsystem_pthread.dylib 0x7ff80bde418b _pthread_start + 99 7 libsystem_pthread.dylib 0x7ff80bddfae3 thread_start + 15

Thread 7: 0 runtime 0x7ff7ffe3394c 0x7ff7ffe11000 + 141644

Thread 8: 0 runtime 0x7ff7ffe3394c 0x7ff7ffe11000 + 141644

Thread 9: 0 runtime 0x7ff7ffe3394c 0x7ff7ffe11000 + 141644

Thread 10: 0 runtime 0x7ff7ffe3394c 0x7ff7ffe11000 + 141644

Thread 4 crashed with X86 Thread State (64-bit): rax: 0xfffffffffffffffe rbx: 0x00000003073fe7b0 rcx: 0x00006000002a4288 rdx: 0x00000003073fe7b0 rdi: 0x00006000028653e8 rsi: 0x00000003073fe760 rbp: 0x00000003073fe750 rsp: 0x00000003073fe750 r8: 0xe000000000000002 r9: 0x1ffffffffffffffe r10: 0x0000000098207034 r11: 0x0000000000000036 r12: 0x0000000000000001 r13: 0x0000000000000001 r14: 0x0000600002865490 r15: 0x00000003073fe760 rip: rfl: 0x0000000000000242 tmp0: 0x00000001045e4930 tmp1: 0x00007ff8118ab66e tmp2: 0x00007ff8a449fdf0

Binary Images: 0x202ba6000 - 0x202c36fff dyld () /usr/lib/dyld 0x112f18000 - 0x112f86fff com.apple.AppleMetalOpenGLRenderer (1.0) <4af56b80-b3ff-32b3-b1b7-9b4838292099> /System/Library/Extensions/AppleMetalOpenGLRenderer.bundle/Contents/MacOS/AppleMetalOpenGLRenderer 0x10de65000 - 0x10de71fff libobjc-trampolines.dylib () /usr/lib/libobjc-trampolines.dylib 0x7ff7ffe11000 - 0x7ff7ffe40fff runtime () /usr/libexec/rosetta/runtime 0x10d6c2000 - 0x10d715fff libRosettaRuntime () <8a85f070-3849-3b55-adde-143cc5902f92> /Library/Apple//libRosettaRuntime 0x1005de000 - 0x101efbfff com.merill.slic3r/ (SuperSlicer SuperSlicer_2.2.53_2020-10-04) <48c1d6f7-70ba-320b-8a77-ebdd2eb1d966> /Applications/SuperSlicer.app/Contents/MacOS/SuperSlicer 0x0 - 0xffffffffffffffff ??? () <00000000-0000-0000-0000-000000000000> ??? 0x7ff80bda3000 - 0x7ff80bdddff7 libsystem_kernel.dylib () <13597eeb-2ea0-3d48-8be1-dfc4872a784b> /usr/lib/system/libsystem_kernel.dylib 0x7ff80bdde000 - 0x7ff80bde9ff7 libsystem_pthread.dylib () <25b2f3eb-07b4-3cb9-9457-2c26210c27c8> /usr/lib/system/libsystem_pthread.dylib 0x7ff81497b000 - 0x7ff814d05fff com.apple.QuartzCore (1.11) /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore 0x7ff80f453000 - 0x7ff810881ff2 com.apple.AppKit (6.9) <33ecd3dc-c895-35e2-a1fd-c1761b155964> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x7ff80be45000 - 0x7ff80c2deffc com.apple.CoreFoundation (6.9) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x7ff816d84000 - 0x7ff81701eff3 com.apple.HIToolbox (2.1.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x7ff81187e000 - 0x7ff812112fe1 com.apple.CoreGraphics (2.0) <99810b30-3565-340e-8455-5de7ca2f9996> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics 0x7ff80bc40000 - 0x7ff80bc86ff1 libdispatch.dylib (*) <511b909b-7a60-3295-9981-a508477c7893> /usr/lib/system/libdispatch.dylib

External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=723.6M resident=0K(0%) swapped_out_or_unallocated=723.6M(100%) Writable regions: Total=1.7G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.7G(100%)

                            VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 128K 1 Activity Tracing 256K 1 CG image 1120K 136 CG raster data 484K 59 ColorSync 244K 29 CoreAnimation 106.3M 55 CoreGraphics 12K 2 CoreUI image data 1412K 12 Foundation 36K 2 Kernel Alloc Once 8K 1 MALLOC 1.5G 57 MALLOC guard page 192K 12 OpenGL GLSL 256K 3 Rosetta Arena 4096K 2 Rosetta Generic 1296K 321 Rosetta IndirectBranch 1024K 1 Rosetta JIT 128.0M 1 Rosetta Return Stack 200K 20 Rosetta Thread Context 200K 20 STACK GUARD 28K 7 Stack 12.7M 11 Stack Guard 56.0M 3 VM_ALLOCATE 460K 24 VM_ALLOCATE (reserved) 4K 1 reserved VM address space (unallocated) CTF 824 1 DATA 27.3M 436 DATA_CONST 26.6M 265 __DATA_DIRTY 1045K 137 FONT_DATA 2352 1 GLSLBUILTINS 5176K 1 LINKEDIT 159.8M 9 OBJC_RO 71.8M 1 __OBJC_RW 2197K 2 TEXT 563.9M 454 dyld private memory 324K 4 mapped file 131.4M 37 shared memory 804K 15 =========== ======= ======= TOTAL 2.7G 2144 TOTAL, minus reserved VM space 2.7G 2144


Full Report

{"app_name":"SuperSlicer","timestamp":"2024-08-14 16:33:56.00 -0500","app_version":"SuperSlicer SuperSlicer_2.2.53_2020-10-04","slice_uuid":"48c1d6f7-70ba-320b-8a77-ebdd2eb1d966","build_version":"SuperSlicer_2.2.53_2020-10-04","platform":1,"bundleID":"com.merill.slic3r\/","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.5 (23F79)","roots_installed":0,"name":"SuperSlicer","incident_id":"7CC9E795-0C7B-4DC8-BC09-B53A1979A812"} { "uptime" : 41000, "procRole" : "Foreground", "version" : 2, "userID" : 502, "deployVersion" : 210, "modelCode" : "iMac21,1", "coalitionID" : 8826, "osVersion" : { "train" : "macOS 14.5", "build" : "23F79", "releaseType" : "User" }, "captureTime" : "2024-08-14 16:33:55.9755 -0500", "codeSigningMonitor" : 1, "incident" : "7CC9E795-0C7B-4DC8-BC09-B53A1979A812", "pid" : 7015, "translated" : true, "cpuType" : "X86-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2024-08-14 16:33:52.1183 -0500", "procStartAbsTime" : 988329904723, "procExitAbsTime" : 988422458121, "procName" : "SuperSlicer", "procPath" : "\/Applications\/SuperSlicer.app\/Contents\/MacOS\/SuperSlicer", "bundleInfo" : {"CFBundleShortVersionString":"SuperSlicer SuperSlicer_2.2.53_2020-10-04","CFBundleVersion":"SuperSlicer_2.2.53_2020-10-04","CFBundleIdentifier":"com.merill.slic3r\/"}, "storeInfo" : {"deviceIdentifierForVendor":"DA501E8D-02FA-5DDB-B22E-3B46F9855723","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.merill.slic3r\/", "crashReporterKey" : "02D595EF-8FD5-72CC-B1AB-5E2525F90A56", "codeSigningID" : "", "codeSigningTeamID" : "", "codeSigningValidationCategory" : 0, "codeSigningTrustLevel" : 4294967295, "wakeTime" : 702, "sleepWakeUUID" : "2E674D07-AA25-497F-828C-468807E9A36F", "sip" : "enabled", "vmRegionInfo" : "0x6 is not in any region. Bytes before following region: 4301119482\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n TEXT 1005de000-101efc000 [ 25.1M] r-x\/r-x SM=COW \/Applications\/SuperSlicer.app\/Contents\/MacOS\/SuperSlicer", "exception" : {"codes":"0x0000000000000001, 0x0000000000000006","rawCodes":[1,6],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000006"}, "termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":7015}, "vmregioninfo" : "0x6 is not in any region. Bytes before following region: 4301119482\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n TEXT 1005de000-101efc000 [ 25.1M] r-x\/r-x SM=COW \/Applications\/SuperSlicer.app\/Contents\/MacOS\/SuperSlicer", "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 4, "threads" : 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