surge-synthesizer / surge

Synthesizer plug-in (previously released as Vember Audio Surge)
https://surge-synthesizer.github.io/
GNU General Public License v3.0
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ERROR: "Search is not available without a writeable user dir" #7731

Open music-maven opened 1 month ago

music-maven commented 1 month ago

When first instantiating the VST3 version of Surge XT v1.3.2 in Cubase Pro 13 (v13.0.41) on macOS Sonoma (v14.5) I receive the following error message:

"Search is not available without a writeable user dir."

I also see this message when attempting to conduct a patch search.

My current user data folder is users\~\Documents\Surge XT

The permissions on this Documents folder are NOT locked. Several other applications on my Mac access this Documents folder without issue.

Please advise.

Thanks!

baconpaul commented 1 month ago

The surge plugin adopts permissions from the parent app, in this case cubase, and the documents permission on macos is per application. My guess is you need to give cubase documents permission and restart cubase.

https://support.apple.com/guide/mac-help/control-access-to-files-and-folders-on-mac-mchld5a35146/mac#:~:text=Choose%20Apple%20menu%20%3E%20System%20Settings,may%20need%20to%20scroll%20down.)&text=Click%20Files%20and%20Folders%20on,specific%20locations%20on%20or%20off.

There’s how you change the permission

if that doesn’t work, can you also as a test run the surge standalone to see if it can access documents and report. And if it does work please let us know

baconpaul commented 1 month ago

Hi @music-maven - just following up on this?