This came up during certification. Full refunds are fine because they are tied to the original order as a Return Invoice, but partial refunds tied to an order need to have updated line items or be issued as a percentage, so we are issuing a Return Invoice for the arbitrary amount to the customer instead. Store owners should be made aware of the difference and be allowed to choose if they want to send partial refunds to Avalara.
imagehat
commented
5 years ago
This came up during certification. Full refunds are fine because they are tied to the original order as a Return Invoice, but partial refunds tied to an order need to have updated line items or be issued as a percentage, so we are issuing a Return Invoice for the arbitrary amount to the customer instead. Store owners should be made aware of the difference and be allowed to choose if they want to send partial refunds to Avalara.