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suurjaak / Skyperious

Skype chat history tool
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Skyperious 4.7 can't find all chats #99

Closed arun-gurung closed 3 years ago

arun-gurung commented 3 years ago

I upgraded to 4.7 and now, it can only find a few chats. Not my main chat with lots of messages that I want to export.

suurjaak commented 3 years ago

Can you describe the problem in a bit more detail? Where does it not find the chat? In an existing database? During the online sync?

arun-gurung commented 3 years ago

I can make a new database by logging into Skype. It scans the chats and populates the chat list, but it displays only three chats.

suurjaak commented 3 years ago

Can you do the following:

cc = {}
cc.update(db.live.skype.chats.recent())
len(cc)

Does it print more than three?

And if yes, what is the result if you execute:

for name, chat in cc.items():
    print name, len(chat.getMsgs())
arun-gurung commented 3 years ago

Now I created a new database and it shows four chats (that I don´t know about), but not my main chat.

If I execute your commands in the Python console, I get no feedback at all.

suurjaak commented 3 years ago

Sorry, should have specified: execute the commands line-by-line.

arun-gurung commented 3 years ago

I did and I get returned "0" chats.

suurjaak commented 3 years ago

Well, that is the source where Skyperious gets conversation history from. If it's returning nothing, then there is little to be done.

Are you sure you are using the correct username?

You said this problem arose when you upgraded to v4.7. Is the outcome different with v4.6?

arun-gurung commented 3 years ago

I am sure I use the correct username.

I tried v4.6 down to 4.4 and they won't list any chats at all. I went back to 4.7 and it lists four chats, but not my main chat.

suurjaak commented 3 years ago

So, has the online sync ever worked for your account in any version?

arun-gurung commented 3 years ago

Yes, the last time it worked was with version 4.5.1 or something like that. I don't remember right now, but I upgraded to 4.7. I can try to downgrade further than 4.4.

arun-gurung commented 3 years ago

Now I tried with 4.2 and 4.01 but no luck. I have a Windows PC somewhere else and I will try from there, but I would prefer to have it on my Linux laptop.

arun-gurung commented 3 years ago

I forgot to tell you that I get a warning on the upstart, it says: Cannot set locale to language "English (U.S.)". But it's just a warning and if I try the Python console, it says the locale is set to "UTF-8".

suurjaak commented 3 years ago

The locale warning is interesting. Is it a popup warning? Is there more information about it in the log (menu Help -> Show log window)?

arun-gurung commented 3 years ago

It's a popup warning at application start. No info in the log window.

suurjaak commented 3 years ago

Any luck on the Windows machine? Although the operating system should make no difference.

arun-gurung commented 3 years ago

Yeah, I will report later. The Windows machine is another place.

arun-gurung commented 3 years ago

On Windows, it can find my main chat and I can export as normal. Everything looks correct.

suurjaak commented 3 years ago

Now that is bizarre.. The operating system should really make no difference, and it works the same for me on Linux as on Windows.

What is the precise version of Linux that you're running? And how are you launching the program?

And what is the output of running python -m pip freeze in a terminal (or python2 -m pip freeze)?

arun-gurung commented 3 years ago

I'm running Manjaro v. 21.0.6 kernel 5.10.41-1.

Launching with: exec >/dev/null 2>&1 python2.7 -m skyperious "$@"

alabaster==0.7.12 apipkg==1.5 appdirs==1.4.4 atomicwrites==1.4.0 attrs==21.2.0 Babel==2.9.0 backports.functools-lru-cache==1.6.4 beautifulsoup4==4.9.3 chardet==4.0.0 configparser==4.0.2 contextlib2==0.6.0.post1 css-parser==1.0.4 cssselect==1.1.0 dnspython==1.16.0 docutils==0.16 enum34==1.1.9 feedparser==5.2.1 freezegun==0.3.15 funcsigs==1.0.2 html2text==2019.8.11 html5-parser==0.4.9 html5lib==1.1 idna==2.10 imagesize==1.2.0 importlib-metadata==2.1.1 iniconfig==1.1.1 Jinja2==2.11.3 lxml==4.6.2 Markdown==3.1.1 MarkupSafe==1.1.1 mechanize==0.4.5 more-itertools==5.0.0 msgpack==0.6.2 netifaces==0.10.9 numpy==1.16.6 ordered-set==3.1.1 packaging==20.9 pathlib2==2.3.5 Pillow==6.2.1 pluggy==0.13.1 psutil==5.8.0 py==1.10.0 pyalsaaudio==0.9.0 pycairo==1.18.2 Pygments==2.5.2 PyGObject==3.36.1 pyparsing==2.4.7 PyQt5==5.15.0 PyQt5-sip==4.19.24 PyQtWebEngine==5.15.0 pytest==4.6.11 pytest-runner==5.2 python-dateutil==2.8.1 pytz==2021.1 requests==2.25.1 scandir==1.10.0 six==1.16.0 SkPy==0.10 snowballstemmer==2.0.0 soupsieve==1.9.6 Sphinx==1.8.5 sphinxcontrib-websupport==1.1.2 typing==3.10.0.0 unrardll==0.1.4 urllib3==1.26.5 wcwidth==0.2.5 webencodings==0.5.1 wxPython==4.1.0 XlsxWriter==1.2.8 zipp==1.1.1

suurjaak commented 3 years ago

Can you try to upgrade skpy to the latest version? E.g. python2.7 -m pip install skpy --upgrade. Does that make a difference?

arun-gurung commented 3 years ago

Thanks, but no difference.

suurjaak commented 3 years ago

I set up a Manjaro installation myself, and installed and ran Skyperious there - syncing from online worked for me, and found everything. So there's probably something off with your system.

What happens if you try to run the sync using the command-line interface? https://suurjaak.github.io/Skyperious/help.html#sync

arun-gurung commented 3 years ago

Thanks for your efforts. I have decided to reinstall my system, because there have been other errors as well.

I will last try to sync from the command line and report back to you.

arun-gurung commented 3 years ago

Now I tried the command line and same result, it finds four empty chats but not my main chat.

suurjaak commented 3 years ago

Please, do report back when you've reinstalled your system and retried the online sync.

Closing the issue for now.

arun-gurung commented 3 years ago

I have reinstalled my system and I installed Python 2 and wxWidgets, but the furthest I get now is missing module "adv".

[arun-g@macbook-air skyperious_4.7]$ python2 -m skyperious /usr/lib/python2.7/site-packages/wx-3.0-gtk3/wx/_core.py:16629: UserWarning: wxPython/wxWidgets release number mismatch warnings.warn("wxPython/wxWidgets release number mismatch") Traceback (most recent call last): File "/usr/lib/python2.7/runpy.py", line 174, in _run_module_as_main "main", fname, loader, pkg_name) File "/usr/lib/python2.7/runpy.py", line 72, in _run_code exec code in run_globals File "/home/arun-g/.local/skyperious_4.7/skyperious/main.py", line 2, in from . import main File "skyperious/main.py", line 52, in from . import export File "skyperious/export.py", line 36, in from . import guibase File "skyperious/guibase.py", line 31, in from . lib.controls import ColourManager, KEYS File "skyperious/lib/controls.py", line 98, in import wx.adv ImportError: No module named adv

suurjaak commented 3 years ago

Sounds like a version conflict. What is the version of wxPython installed?

arun-gurung commented 3 years ago

I installed wxPython from Manjaro repositories.

python2-wxpython3 [Installed] 3.0.2.0-3 community

Now I see that AUR repository also offers some wx packages, among them the Phoenix which I read about some other place about the "adv" module error.

wxpython-phoenix-git r3413.f04d103b-3 AUR

suurjaak commented 3 years ago

Skyperious requires wxPython 4.

wxpython-phoenix-git seems to be for Python 3, which Skyperious does not support yet.

When I was testing live sync on Manjaro, I used pip to install Skyperious and its dependencies, i.e. pip2 install skyperious. It built the wxPython installation locally during this (that took some time).

arun-gurung commented 3 years ago

That's a great way to install Skyperious, but it took a long time with wxPython! Now it can find my main chat and I can export also, but even when I save it, the file chooser says it's a HTML-file, but the export is just a plain text file?