Site goes blank - Githubissues

sverhagen / mp3-browser

This Joomla plugin will create a table of every MP3 in a specified folder. It displays the ID3 information of each track with a link to download or play the file in the browser

https://www.totaalsoftware.com/products/mp3-browser

GNU General Public License v2.0

5 stars 6 forks source link

Site goes blank #32

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago

What steps will reproduce the problem?
1. Installed the plugin
2. activated the plugin
3. site and admin goes blank

What is the expected output? What do you see instead?
- site goes completely blank

What version of the product are you using? On what operating system?
- Downloaded latest version from the site and installed it on Joomla 3.2.2

Please provide any additional information below.

Original issue reported on code.google.com by gschol...@gmail.com on 4 Mar 2014 at 10:30

GoogleCodeExporter commented 9 years ago

Sorry to hear that. What, if anything, are you seeing in your PHP logs?

Original comment by sanderverh on 4 Mar 2014 at 3:36

GoogleCodeExporter commented 9 years ago

I wish I could tell you but I have no idea where to find them.

Original comment by gschol...@gmail.com on 4 Mar 2014 at 3:48

GoogleCodeExporter commented 9 years ago

That might complicate tracking this down, since the plugin is generally working 
just fine with other setups that are the same as per the limited things we know 
of yours.

What version of PHP are you running?

Could you possibly switch your site to the default template and see if that 
makes a difference?

Perhaps track someone down who can help you with the log file, such as your ISP 
or a system administrator.

Original comment by sanderverh on 4 Mar 2014 at 3:53

GoogleCodeExporter commented 9 years ago

Where is this PHP log generally stored? Maybe I can look it up.

I use PHP 5.3.22. 

I tried that, didnt make a difference. Administrator isnt completely broken 
down I see now after activating the plugin. When I use the back button the 
administrator still functions. Site remains down. When I try to deactivate it 
again admin does go blank.

Original comment by gschol...@gmail.com on 4 Mar 2014 at 4:11

GoogleCodeExporter commented 9 years ago

I'm using IIS and I go through the IIS Manager, PHP Manager, Error log.

On Ubuntu I believe the error logs are in /var/log/apache2/error.log. Other 
Linux flavors may do their own thing, but something similar to that.

Original comment by sanderverh on 4 Mar 2014 at 4:52

GoogleCodeExporter commented 9 years ago

Please let me know how I can help.

We could also do a quick TeamViewer session. Feel free to connect me on Google 
Talk.

Original comment by sanderverh on 5 Mar 2014 at 8:10

GoogleCodeExporter commented 9 years ago

Found the error log, no errors regarding this though. I could give you admin 
access?

Original comment by gschol...@gmail.com on 5 Mar 2014 at 5:14

GoogleCodeExporter commented 9 years ago

I was having a hard time myself on some Linux system to find (working) log 
files. Where was it?

Yes, admin access would be good. You can send it to my e-mail: 
Verhagen@Sander.com

Original comment by sanderverh on 5 Mar 2014 at 5:30

GoogleCodeExporter commented 9 years ago

Committed a possible fix in 71fb98a745ff, offered to the submitter for 
verification.

Original comment by sanderverh on 7 Mar 2014 at 6:46

Changed state: Started

GoogleCodeExporter commented 9 years ago

Works like a charm, thank you very much for the great support!

Original comment by gschol...@gmail.com on 7 Mar 2014 at 9:37

GoogleCodeExporter commented 9 years ago

Version 0.3.1 released.

Original comment by sanderverh on 10 Mar 2014 at 6:52

Changed state: Verified