Every once in a while the client (agent) seems to disconnect from the server and the server displays them as offline but then will reconnect after 20ish seconds, I will try and fix this by pinging the user every 10 seconds and I'll write back when I figure it out.
Every once in a while the client (agent) seems to disconnect from the server and the server displays them as offline but then will reconnect after 20ish seconds, I will try and fix this by pinging the user every 10 seconds and I'll write back when I figure it out.