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Please lock sourceforge trackers against creating new tickets #11

Closed ojwb closed 2 years ago

ojwb commented 2 years ago

We've had a few tickets created in the SF trackers since switching to github, which isn't a good experience for users as nobody is regularly checking them (I've only noticed because I've been checking the old issues to close duplicates and those fixed since, and to actually address the low-hanging fruit.

In particular we've had two this week - I closed one as already fixed and the other with instructions to report to github instead, but it's not a good use of my time.

@wsfulton Can you remove "User Permission" to "create" from "Authenticated"? Or give me (I'm "olly" there) Admin rights so I can?

wsfulton commented 2 years ago

On Tue, 15 Mar 2022 at 21:21, Olly Betts @.***> wrote:

We've had a few tickets created in the SF trackers since switching to github, which isn't a good experience for users as nobody is regularly checking them (I've only noticed because I've been checking the old issues to close duplicates and those fixed since, and to actually address the low-hanging fruit.

In particular we've had two this week - I closed one as already fixed and the other with instructions to report to github instead, but it's not a good use of my time.

@wsfulton https://github.com/wsfulton Can you remove "User Permission" to "create" from "Authenticated"? Or give me (I'm "olly" there) Admin rights so I can?

Hi Olly

Makes sense. I added you as an administrator in SourceForge. Also changed as requested, so now we have:

[image: image.png]

Authenticated and Anonymous users had 'create', it's gone now. Bit confusing as the tooltip indicates that they don't have create permissions. Feel free to tweak further.

Thanks William

Message ID: @.***>

ojwb commented 2 years ago

Thanks. I've similarly adjusted permissions for the patch and feature request trackers, and removed a more "global" create permission just in case that interacts unhelpfully. I also added messages redirecting people to github (not sure if people can actually get to a page when they're shown now though).

wsfulton commented 2 years ago

Sounds good, thanks.

On Thu, 17 Mar 2022, 00:28 Olly Betts, @.***> wrote:

Thanks. I've similarly adjusted permissions for the patch and feature request trackers, and removed a more "global" create permission just in case that interacts unhelpfully. I also added messages redirecting people to github (not sure if people can actually get to a page when they're shown now though).

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