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symless / synergy-core

Open source core of Synergy, the cross-platform keyboard and mouse sharing tool (Windows, macOS, Linux)
https://symless.com/synergy
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Linux: synergy core won't start on fresh Ubuntu 24.04 install, cannot add other computers #7347

Open chriswalken opened 2 months ago

chriswalken commented 2 months ago

Operating Systems

---BEGIN HELP--- Server: Ubuntu 24.04 Client: Windows 10 ---END HELP---

Synergy Version

---BEGIN HELP--- Both v3.0.79.1-rc3 and v3.1.2-beta ---END HELP---

Steps to Reproduce

---BEGIN HELP---

  1. Download and install synergy .deb from website
  2. Start synergy from app launcher
  3. Try to add Windows 10 computer by IP address, get "Connection failed message"
  4. Right-click synergy tray icon, see "Start" instead of expected "Stop"
  5. Open debug logs, right-click synergy tray icon, clock "Start" see the following message in debug logs:

v3.0.79.1-rc3: "INFO - skipping core start, core mode is not set" v3.1.2-beta: "INFO - core mode is unknown, skipping core start"

---END HELP---

chriswalken commented 2 months ago

I'm actually running Kubuntu 24.04. It's not allowing me to update the issue to correct this.

chriswalken commented 1 month ago

Ubuntu is now actively pushing 24.04. Are there any plans to address this soon?

nathonius commented 1 month ago

I'm seeing this on Ubuntu 24.04 as well as Lubuntu and Mint, both based on the same version of Ubuntu. All three were clean installs. I've tried re-installing, re-enabling the service, etc. But no dice.

nathonius commented 1 month ago 
synergy-tray     [2024-05-28T20:58:22] - DEBUG2  - tray event: START
synergy-service  [2024-05-28T20:58:22] - INFO    - user requested core start from tray
synergy-service  [2024-05-28T20:58:22] - INFO    - skipping core start, core mode is not set
Mykola-Veryha commented 2 weeks ago

It's unbelievable that the open-source version(Barrier) has much better support than the commercial one. The person who decided to work on UI instead of logic should start taking responsibility.

Mykola-Veryha commented 2 weeks ago

You can follow these instructions. It works for me


Excellent support, apparently the serial key being pulled down on the new box didn't match the existing serial. Now I am all up and running.

For anyone else has a similiar issue. Check if your serial keys are matching between machines. It can be found in Synergy>About .

from here https://www.reddit.com/r/SynergyApp/comments/1ddud7u/comment/l8h9pvc/

chriswalken commented 1 week ago

Hi @Mykola-Veryha ,

Thanks for commenting. Can you please confirm this worked for you on a Ubuntu 24.04 based version? The thread you linked mentions Mint 21.3 but since that released in Jan 2024 it cannot be based on Ubuntu 24.04. I'm almost certain I would have made sure the serial was correct when I raised this bug, but it's been long enough that I don't remember.

I'm back on Ubuntu 23.10 in part for this reason but also due to a couple other broken apps. Googling confirms those apps are fixed now so Synergy is the last thing I'd like to confirm works before I upgrade again. I now have what is basically a permanent notification from Ubuntu telling me to get off Ubuntu 23.10.

I'm also surprised there hasn't been any comment from Symless in here yet or mention of 24.04 on their download page as it's the new Ubuntu LTS. The linked reddit thread was responded to within 1 day. When I raised the ticket I was convinced code changes were needed so I thought it would be better to report the here for better visibility. I thought the issue would be confirmed valid or invalid relatively quickly given 24.04 is the new LTS.

Thanks