symless / synergy-core

Open source core of Synergy, the cross-platform keyboard and mouse sharing tool (Windows, macOS, Linux)
https://symless.com/synergy
Other
10.13k stars 3.6k forks source link

Unable to open logs in 3.1.3-beta #7349

Closed anthonypants closed 3 weeks ago

anthonypants commented 1 month ago

Both Windows 11 (22631.3593) and macOS Sonoma (14.5)

---BEGIN HELP---

Synergy 3.1.3 allows me to look at the config, but will not allow me to look at the log. When I click either the Show Log button, or the icon in the bottom right, I get a popup window that is shaped like the log window, but instead is the "Waiting to install service..." window.

---END HELP---

Synergy Version

---BEGIN HELP---

3.1.3-beta

---END HELP---

Steps to Reproduce

---BEGIN HELP---

Click either the Show Log button, or the logs icon in the bottom right of the config screen. Clicking the "Show log" button in the "Waiting to install service..." window closes that window.

---END HELP---

Log URLs

README & DELETE

---BEGIN HELP---

Neither of the below links appear to be for Synergy 3:

Synergy 1: https://symless.com/help/s1-troubleshooting/s1-sending-logs Synergy 2: https://symless.com/help/s2-troubleshooting/s2-sending-logs

---END HELP---

Extra Info

README & DELETE

---BEGIN HELP---

image image

---END HELP---

nbolton commented 3 weeks ago

Hello, this bug tracker is for Synergy Core.

Please open a support ticket and ask them to open a bug in our internal issue tracker for Synergy 3.