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sympa-community / sympa

Sympa, Mailing List Management Software
https://www.sympa.community/sympa
GNU General Public License v2.0
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No longer able to see email that triggered bounce #1683

Closed laerm closed 1 year ago

laerm commented 1 year ago

Version

Sympa 6.2.72,

Installation method

Installed via EPEL repo on RHEL 7.9

Expected behavior

Actual behavior

When checking a user why a message bounced (GET /sympa/ajax/viewbounce/listname?email=email39%40addresss.com&previous_action=editsubscriber HTTP/1.1" 200 2460 "https://sympa.oururl.com/sympa/editsubscriber/listname?email=email39%40addresss.com&previous_action=reviewbouncing" [...] in the logs), I no longer see the body of the message, only --- Begin Message --- --- End Message ---

2023-06-13_08-20

Steps to reproduce

Click on an email address of the review bouncing section, then on "latest error".

Additional information

First installation since the sympa-ja.org repo is no longer was working. I also had to copy some awesome-font files to another directory as it didn't find them in me static_content_path and giving me 404s, so it may be a larger issue rather than a bug?

Thanks for looking into it.

ikedas commented 1 year ago

Sympa-JA.org packages could be updated by EPEL packages seamlessly. If you have already been using the version 6.2.46 or later, you had already moved to EPEL.

fontawesome-font seems not be related to the reported problem. If the problem occurs only with a particular bounce, then the bounce message may just be corrupted.

laerm commented 1 year ago

Hi @ikedas

Indeed, it seems not all messages are problematic. I'll keep an eye out if anything like this happens in the future. Sorry for the noise, I should have checked more cases!