Help with setup please!

arkadiyk commented 7 years ago

1) https://github.com/symphonyoss/helpdesk-bot/blob/master/proxy-desk/src/main/java/org/symphonyoss/proxydesk/bots/ProxyDeskBot.java#L189 -- Contains hardcoded user name. Should it be configurable? If I leave it as it is it complains that user is not found.

2) I tried to put into that param the name of the Bot I have set up in my Symphony POD. It didn't complain on the startup but when I send anything to the Bot it fails with:


2017-04-18 13:50:09 DEBUG MessageService:297 - Failed to retrieve room detail, so this is a chat stream.
org.symphonyoss.exceptions.StreamsException: Failed to obtain room information from ID: pY8DqgWmHbkzpszTN8CYeX___qSgPLrEdA
        at org.symphonyoss.symphony.clients.impl.StreamsClientImpl.getRoomDetail(StreamsClientImpl.java:222)
        at org.symphonyoss.client.services.MessageService.isRoomMessage(MessageService.java:290)
        at org.symphonyoss.client.services.MessageService.onMessage(MessageService.java:219)

3) In general relationship between HelpDesk Group and HelpDesk Bot is not clear IMHO. Would be great if there is a bit more details on the Symphony setup and how to refernce the setup from bot.properties

Thanks!

ftbb commented 7 years ago

commit 1f60a88360b8291771c8f152fa48a27b636856f4 Multiple fixes implemented.

Worked with @arkadiyk to verify build and use.

Please close if satisfied.

arkadiyk commented 7 years ago

Everything works now. Thanks a lot!

symphonyoss / helpdesk-bot

Help with setup please! #15