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symphonyoss / symphony-java-client

Java client library for Symphony
Apache License 2.0
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Newline characters stripped from message #70

Closed bmcd closed 7 years ago

bmcd commented 7 years ago

If you type "firstSHIFT+ENTERsecond" to write on multiple lines, it shows up properly in the symphony chat room as: User: first second

But when you receive the SymMessage in the java client, the message no longer has any whitespace character (newline or otherwise) at all:

firstsecond

Is this a known issue with the symphony api?

Thanks

ftbb commented 7 years ago

Just tested.. (AgentServer 1.46.3) That seems to be a bug on the Symphony side as a new line should translate into a break
, which is not coming through on the PresentationML from the Datafeed events.

Will raise it..

bmcd commented 7 years ago

Thanks!

ftbb commented 7 years ago

This issue was reproduced by Symphony support teams and registered.

bmcd commented 6 years ago

@ftbb Hey, I don't want to reopen this issue or anything since I know it's not a bug in this component, but I was curious if you could tell me where I could track this issue or who to reach out to to find out the status of the fix. Thanks!