get Error when using "insert special character" with "inlineMode"

syncfusion / ej2-angular-ui-components

Syncfusion Angular UI components library offer more than 50+ cross-browser, responsive, and lightweight angular UI controls for building modern web applications.

https://www.syncfusion.com/angular-ui-components

Other

274 stars 113 forks source link

get Error when using "insert special character" with "inlineMode" #187

Closed yalnjooj closed 2 years ago

yalnjooj commented 3 years ago

works fine when using "insert special character" without "inlineMode" ex1

get Error when using "insert special character" with "inlineMode" ex2

full example in stackblitz https://stackblitz.com/edit/angular-ewbx5u?file=app.component.html

gunasekar-kuppusamy commented 3 years ago

Hi yalnjooj,

We have validated the reported query "get Error when using "insert special character" with "inlineMode" and we were able to reproduce this error from our end.

On RichTextEditor initial loading, the toolbar element is not rendered in the DOM. So inline RichTextEditor sample try to find the element on initial loading and failed then return the script error.

We have resolved this error by using the quickToolbarOpen event instead of created event.

We also modified the sample for your reference. Sample: https://stackblitz.com/edit/angular-ewbx5u-snb594?file=package.json

Please check the sample and let us know if the solution helps

Regards, Gunasekar

yalnjooj commented 3 years ago

thank you for help, yes it works fine in stackblitz.com but when trying to click Ω button in my local project that what happen:

Provide different object: in stackblitz.com

and my local project:

thanks for help agin...

gunasekar-kuppusamy commented 3 years ago

Hi Yalnjooj,

We have validated your reported query "thank you for help, yes it works fine in stackblitz.com but when trying to click the Ω button in my local project that what happen" from our end and we were not able to reproduce this error from our end.

We have created a local sample for your reference,

Sample: https://www.syncfusion.com/downloads/support/directtrac/general/ze/syncfusion-angular-app-749016520

Please share the following details,

If possible, please modify the above sample to reproduce the issue

Video illustration of the issue.
Exact reproduce steps to reproduce the issue
Share the reproducing runnable sample with minimum configuration
The exact package version you are using.

The above details will be helpful for us to validate and reproduce the issue from our end and assist you at the earliest.

Regards, Gunasekar

gsumankumar commented 2 years ago

We are closing this issue since there is no recent activity. Feel free to reopen this and update your comments for the reinvestigation.