'module' object has no attribute 'prepare_storage'

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Closed zblev1 closed 6 years ago

zblev1 commented 6 years ago

Trying to configure an external drive. I am getting the following error: 'module' object has no attribute 'prepare_storage' I have forwarded my logs.

cyberb commented 6 years ago

We did not get any error report, could you include support and send logs from feedback screen again?

cyberb commented 6 years ago

Log shows you have disk errors:

[ 3512.600583] blk_update_request: I/O error, dev sda, sector 3907028992

It may happen because you have no dedicated power for the hard drive or drive is actually bad.

cyberb commented 6 years ago

Reopen if you need more help.