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Syncloud and Bitdefender #569

Closed 2boot closed 3 years ago

2boot commented 3 years ago

Hope this is the correct place to post this issue Both https://www.syncloud.it/login and https://[username].syncloud.it are prevented to be loaded automatically in browser. Example jpg 2b added

cyberb commented 3 years ago

https://www.syncloud.it this is strange. it would be great to know what exactly it thinks the issue is. For the device domain name, one potential issue is that https certificate is not yet retrieved, what other browsers say (Firefox, Chrome)? Does it have a real certificate?

2boot commented 3 years ago

Sorry it has taken so long to reply, I have wiped and reloaded ubuntu on my laptop partly due to above indication and a (unknown at the time) failing wifi card which I believed were down to a virus. I also wiped the (pi and connected ssd) (pi/ssd), I reset my router and started again recording each and every step. That said when using mobile phone Android logging into (pi/ssd)192.168.1.227/login I have to accept the warning (as per your video) to continue. Understood! On Edge https://192.168.1.227/login I get the above screenshot whilst going via https://www.syncloud.it/login no warning is generated. On Firefox https://192.168.1.227/login I get a SIMILAR screenshot whilst going via https://www.syncloud.it/login no warning is generated. These warnings appear more serious than the Android versions. **So I am thinking it is mostly normal.

I do not know where to look for a CERTIFICATE.** Please advise

A full day so I will continue with Apps tomorrow.

RECOMMENDATIONS 1) Inform persons activating that they MUST wait for a confirmation email and respond to that email BEFORE touching the eg Raspberrypi 192.168.1.217 at the top of the Android screen to further activate. 2) Inform persons that the information they type into DEVICE CREDENTIALS on the Android screen that will be the "password" that will be used with the user "root". (As yet I have not found a use for the "name" placed in the box above that "password").

Thank you for your time

2boot commented 3 years ago

The certificate which Firefox complains about is advised as follows Screenshot from 2021-01-22 07-53-28 The certificate itself can viewed by proceeding to https://chase.syncloud.it Thanks

cyberb commented 3 years ago

This means you do not have a real certificate, it can be automatically obtained if external access is enabled, see more info: https://github.com/syncloud/platform/wiki/Browser-warning-(certificate-problem)

2boot commented 3 years ago

Thanks, I had just got to that point myself by performing external access from settings (as first time I have logged in) I then turned wifi off on Android and using edge browser - no Android complaints. As I wiped the laptop yesterday, installed nordvpn on laptop, then using vpn externally to (pi/ssd) by chase.syncloud.it in Firefox - no Firefox complaints.

LOCALLY Whilst NOT connected to vpn Firefox no Firefox complaints with https://chase.syncloud.it/login Whilst NOT connected to vpn Firefox COMPLAINS with https://192.168.1.227

2boot commented 3 years ago

Just to finalise and close this issue. The final certificate is now available on my chase.syncloud.it home server. In my above post I said that Firefox complains when locally connecting to https://192.168.1.227 (the server address). This becomes obvious when viewing the certificate. Screenshot from 2021-01-23 09-02-49 Many thanks for your assistance.