cyberb
commented
2 years ago can you run snap install nextcloud and post the full output?
Closed Morgendorfferr closed 2 years ago
cyberb
commented
2 years ago can you run snap install nextcloud and post the full output?
Morgendorfferr
commented
2 years ago Sure:
root@syncloud:~# snap install nextcloud error: cannot perform the following tasks:
- Run install hook of "nextcloud" snap if present (run hook "install": <exceeded maximum runtime of 10m0s>) root@syncloud:~#
cyberb
commented
2 years ago ok, can you as a test, deactivate your external disk and then install nextcloud?
Morgendorfferr
commented
2 years ago It worked. Can I activate the external drive?
cyberb
commented
2 years ago you can try, I think the problem is that you have too many files on your storage and it takes more than 10 minutes to fix permissions, can you run this:
time find /data/nextcloud -maxdepth 3 | wc -lI activated external disk in settings, it shows up there now. The result of the time command is:
root@syncloud:~# time find /data/nextcloud -maxdepth 3 | wc -l 98
real 0m0.739s user 0m0.000s sys 0m0.061s
The result of file scan:
root@syncloud:~# snap run nextcloud.occ files:scan --all Starting scan for user 1 out of 1 () Home storage for user not writable Make sure you're running the scan command only as the user the web server runs as +---------+-------+--------------+ | Folders | Files | Elapsed time | +---------+-------+--------------+ | 0 | 0 | 00:00:00 | +---------+-------+--------------+
cyberb
commented
2 years ago do you see your files in /data/nextcloud/[user]/files ?
did you activate the device under the same user as last time?
mount | grep external
Morgendorfferr
commented
2 years ago Yes, I see the files in Terminal and in Files Browser. I changed nothing, I can access nextcloud with my old user credentials. But there I don’t see the files.
root@syncloud:~# mount | grep external /dev/sdb1 on /opt/disk/external type ext4 (rw,relatime,data=ordered)
Morgendorfferr
commented
2 years ago I just ran the filescan again (after accessing nextcloud). Result:
root@syncloud:~# snap run nextcloud.occ files:scan --all Starting scan for user 1 out of 1 (***) +---------+-------+--------------+ | Folders | Files | Elapsed time | +---------+-------+--------------+ | 6 | 28 | 00:00:01 | +---------+-------+--------------+
But these are only the sample files.
cyberb
commented
2 years ago ls -la /data
Morgendorfferr
commented
2 years ago root@syncloud:~# ls -la /data lrwxrwxrwx 1 root root 18 Feb 4 13:25 /data -> /opt/disk/external
cyberb
commented
2 years ago Nothing inside /data/nextcloud?
Maybe with different user?
Can you deactivate it and explore on your PC?
Are you saying all files are gone?
Morgendorfferr
commented
2 years ago No, they are all there:
root@syncloud:/data/nextcloud/***# ls -la total 28 drwxrwxrwx 7 nextcloud nextcloud 4096 Nov 6 10:39 . drwxrwxrwx 6 nextcloud nextcloud 4096 Nov 1 17:09 .. drwxrwxrwx 2 nextcloud nextcloud 4096 Jun 25 2021 cache drwxrwxrwx 15 nextcloud nextcloud 4096 Dec 2 19:26 files drwxr-xr-x 5 nextcloud nextcloud 4096 Nov 6 10:39 files_trashbin drwxrwxrwx 7 nextcloud nextcloud 4096 Nov 11 19:46 files_versions drwxrwxrwx 2 nextcloud nextcloud 4096 Jan 30 18:52 uploads
Morgendorfferr
commented
2 years ago Nextcloud obviously uses the internal disk, although the external is shown as activated:
root@syncloud:/opt/disk/internal/nextcloud/***# ls -la total 16 drwxr-xr-x 4 nextcloud nextcloud 4096 Feb 4 13:44 . drwxrwx--- 6 nextcloud nextcloud 4096 Feb 4 13:42 .. drwxr-xr-x 2 nextcloud nextcloud 4096 Feb 4 13:44 cache drwxr-xr-x 5 nextcloud nextcloud 4096 Feb 4 13:44 files
cyberb
commented
2 years ago ok, can you fix permissions:
chown -R nextcloud. /data/nextcloudand then scan again:
snap run nextcloud.occ files:scan --allcheck nextcloud data dir:
snap run nextcloud.occ config:system:get datadirectorystill internal:
root@syncloud:~# chown -R nextcloud. /data/nextcloud root@syncloud:~# snap run nextcloud.occ files:scan --all Starting scan for user 1 out of 1 (***) +---------+-------+--------------+ | Folders | Files | Elapsed time | +---------+-------+--------------+ | 6 | 28 | 00:00:01 | +---------+-------+--------------+ root@syncloud:~# snap run nextcloud.occ config:system:get datadirectory /opt/disk/internal/nextcloud
cyberb
commented
2 years ago Nextcloud should actually react to disk activation (I will test that) For now can you remove/install nextcloud to see if that causes it to start using external disk?
Morgendorfferr
commented
2 years ago Install does not work. Same as before:
root@syncloud:~# snap install nextcloud error: cannot perform the following tasks:
- Run install hook of "nextcloud" snap if present (run hook "install": <exceeded maximum runtime of 10m0s>)
cyberb
commented
2 years ago Ok, something is wrong with disk I guess
cyberb
commented
2 years ago do you have a separate disk to test?
Morgendorfferr
commented
2 years ago Yes, it worked with an old USB stick.
root@syncloud:~# snap run nextcloud.occ config:system:get datadirectory /opt/disk/external/nextcloud
So I guess, the fault is on my hardwares side.
But when I check the disk with diskutil it seems to be oK. But I can’t mount it with a Mac. Do you have any idea if and how it is possible to rescue data?
cyberb
commented
2 years ago if you can actually see files when you activate it with Syncloud, you can try one thing:
If you cannot read then you probably need one of these tools (PhotoRec I used successfully in past in the similar situation) https://www.tecmint.com/photorec-recover-deleted-lost-files-in-linux/
Morgendorfferr
commented
2 years ago Many thanks for that. Syncthing is really great, but does not see the files inside directories of the external disk (a scan shows only the directories, no files). What works - but takes some time - is copying the files to the internal disk with command line and using Syncthing from there. Once I am done with that I will replicate my old external drive and try to sync it with syncthing to a new activated external drive.
One question related to that process: Do I need to format the external drive with the device or will it also work with a disk already formatted as ExFAT?
cyberb
commented
2 years ago No, you need a linux filesystem which supports permissions, like ext4.
Morgendorfferr
commented
2 years ago Ok, it works. The only remaining issue is that I can not install Pihole:
root@syncloud:/# snap install pihole error: cannot perform the following tasks:
Run install hook of "pihole" snap if present (run hook "install":
2022/02/10 17:01:40 open /snap/pihole/210320405/config/platform.cfg: no such file or directory Traceback (most recent call last): File "/snap/pihole/210320405/meta/hooks/install", line 6, in
installer.Installer().install() File "/snap/pihole/210320405/hooks/installer.py", line 56, in install self.install_config() File "/snap/pihole/210320405/hooks/installer.py", line 48, in install_config 'ipv4': check_output(['/snap/platform/current/bin/cli', 'ipv4']) File "/snap/pihole/current/python/lib/python2.7/subprocess.py", line 573, in check_output raise CalledProcessError(retcode, cmd, output=output) subprocess.CalledProcessError: Command '['/snap/platform/current/bin/cli', 'ipv4']' returned non-zero exit status 1 -----)
But I guess that is a new issue, and this one is closed.
Many thanks for your help, I really learned a lot in the process about the device I am using every day.
Hello, I have a problem similar to the closed issue #609. But my issue is not solved, the problem is persistent.
The output after
snap refresh nextcloudlooks like this after some time (10min?):Running
journalctl -n 100 --no-pagerproduces this:Can you help?