[syncloud.it] account settings

[klmhsb42]

would be nice to be able to change password and email in syncloud.it

[dumblob]

Just had this issue today too.

[cyberb]

We have forgot password here: https://www.syncloud.it/forgot Email is a bit difficult as we verify email at registration so we will have to do it again, let's keep this open for now. You can always email support as workaround so we can see how many people changing their emails to start automating it.

[dumblob]

Hm, https://www.syncloud.it/forgot seems to redirect me to https://www.syncloud.it/login . Maybe there is some (hopefully tiny) mishap?

[cyberb]

do you not see this?

[dumblob]

do you not see this?

No.

I have tried Chromium and Firefox and both show empty screen during loading of https://www.syncloud.it/forgot (they show this URL for a very short moment) and then suddenly render the standard login page (https://www.syncloud.it/login ) and the URL changes at that moment to https://www.syncloud.it/login .

[cyberb]

can you try opening on your phone in incognito mode?

[dumblob]

can you try opening on your phone in incognito mode?

Interesting. That works. But if I use the same browser (Fennec) on the same phone and just open it in non-incognito tab, it redirects to /login as it does on my desktop (Chromium, Firefox).

[cyberb]

try ctrl + f5 and then click forgot password again.

[cyberb]

if open dev tools (ctrl + shift + I) -> network and then open /forgot do you see this:

[dumblob]

Ok, IDK what you did (my setups did not change at all - no updates, no changes, no new extensions, no reconfiguration, really zero change) with this SPA but now I tested again the same triple with the following results:

1. Fennec on Android non-incognito: https://www.syncloud.it/forgot correctly shows the forgot form.
2. Chromium on Linux non-incognito: https://www.syncloud.it/forgot shows the login form instead of the forgot form. If I click "Forgot your password?" on https://www.syncloud.it/login , then the forgot form correctly shows up. Dev tools results:

open empty tab, open dev tools, make sure "Disable cache" is ticked, enter https://www.syncloud.it/forgot in the tab URL bar -> it shows the https://www.syncloud.it/login page:

use the tab from above (which shows the login form), use the opened dev tools, make sure "Disable cache" is NOT ticked, enter https://www.syncloud.it/forgot in the tab URL bar -> it shows the https://www.syncloud.it/login page:

(as can be seen in the dev tools, the request is really made to /forgot and not to /login)

3. Firefox now correctly shows the forgot form in non-incognito mode when the URL https://www.syncloud.it/forgot is entered. Dev tools look the same or similar to what you posted.