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Nextcloud Update v484 failling #638

Closed shiremail closed 2 years ago

shiremail commented 2 years ago

Hello!

Error:

root@syncloud:~# snap refresh nextcloud error: cannot perform the following tasks:

Bye.

cyberb commented 2 years ago 
No space left on device

What disk are you using?

shiremail commented 2 years ago

32GB SD card with syncloud on it 128 GB SSD

Filesystem Size Used Avail Use% Mounted on udev 929M 0 929M 0% /dev tmpfs 200M 22M 179M 11% /run /dev/mmcblk1p2 2.9G 2.3G 482M 83% / tmpfs 998M 12K 998M 1% /dev/shm tmpfs 5.0M 0 5.0M 0% /run/lock tmpfs 998M 0 998M 0% /sys/fs/cgroup /dev/loop1 85M 85M 0 100% /snap/files/158 /dev/loop0 43M 43M 0 100% /snap/bitwarden/21032862 /dev/loop2 30M 30M 0 100% /snap/files/21030283 /dev/loop3 147M 147M 0 100% /snap/platform/1227 /dev/loop4 431M 431M 0 100% /snap/nextcloud/211228447 /dev/loop5 147M 147M 0 100% /snap/platform/1236 /dev/loop6 147M 147M 0 100% /snap/platform/1264 /dev/sda1 110G 21G 84G 21% /opt/disk/external

I only use bitwarden und nextcloud on my device. Nextcloud data is on the SSD.

cyberb commented 2 years ago

What kind of device is this? Did you build it yourself? Try 

du -hx --max-depth=1 / | sort -h
shiremail commented 2 years ago

https://shop.syncloud.org/syncloud-h

4.0K /media 4.0K /mnt 4.0K /srv 16K /lost+found 20K /opt 28K /snap 32K /tmp 44K /home 2.7M /etc 70M /root 89M /boot 658M /usr 1.5G /var 2.3G /

shiremail commented 2 years ago

Any ideas?

cyberb commented 2 years ago

Did you do anything with disk? Root filesystem should not be on sdcard.

/dev/mmcblk1p2 2.9G 2.3G 482M 83% /

Looks like internal disk is used as external disk which is wrong and should be root /

/dev/sda1 110G 21G 84G 21% /opt/disk/external

You need to copy your files to another disk before you continue!

When you have backed up your files you need to do a factory reset by writing a fresh images to disk and sd card using this instruction: https://github.com/syncloud/platform/wiki

Make sure you are writing sd image to sd card and disk image to internal disk (using another PC)

More info: https://github.com/syncloud/platform/wiki/Boot-from-SATA

shiremail commented 2 years ago

Hm...The board is called ODROID XU4S (the H from your homepage uses the same case).

Last time I downloaded the image for XU4 from the wiki page. For the XU4 you only find one file. I used RUFUS to make a bootable image for the SD card and than booted the device. On the GUI I used the settings page to add the SSD. That worked also without any problems. I wonder why it used the storage that way....

So...what image is correct for the XU4S?

shiremail commented 2 years ago

The XU4S seems to be the HC1.

shiremail commented 2 years ago

Filesystem Size Used Avail Use% Mounted on udev 929M 0 929M 0% /dev tmpfs 200M 6.5M 194M 4% /run /dev/sda2 110G 1.1G 105G 1% / tmpfs 998M 0 998M 0% /dev/shm tmpfs 5.0M 0 5.0M 0% /run/lock tmpfs 998M 0 998M 0% /sys/fs/cgroup /dev/loop0 147M 147M 0 100% /snap/platform/1264

and

4.0K /home 4.0K /media 4.0K /mnt 4.0K /srv 16K /lost+found 16K /snap 20K /opt 32K /tmp 2.6M /etc 84M /root 89M /boot 200M /var 644M /usr 1018M /

Under settings -> storage no disk is shown. Is that right?

cyberb commented 2 years ago

Yes this is much better, for external disk you need to use usb disk.

Can you run lsblk?

cyberb commented 2 years ago

Also did you extend boot disk from Settings - Internal Memory page?

cyberb commented 2 years ago

Is nextcloud installing alright?

shiremail commented 2 years ago

NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINT loop0 7:0 0 146.9M 1 loop /snap/platform/1264 loop1 7:1 0 84.9M 1 loop /snap/files/158 loop2 7:2 0 434.5M 1 loop /snap/nextcloud/484 loop3 7:3 0 42.9M 1 loop /snap/bitwarden/21032862 sda 8:0 0 111.8G 0 disk |-sda1 8:1 0 128M 0 part -sda2 8:2 0 111.7G 0 part / mmcblk1 179:0 0 29.7G 0 disk |-mmcblk1p1 179:1 0 128M 0 part -mmcblk1p2 179:2 0 10M 0 part

Under 'Internal memory' it shows:

Boot

Partition 111,7G

Nextcloud installed fine.

Looks like the SD card is now only really used for the kernel do boot the system. The rest is on the SSD.

cyberb commented 2 years ago

do you still have a problem? if yes what is the error now?

jamidi99 commented 2 years ago

I am also having difficulties upgrading Nextcloud to v484. My issues seems different though:

root@syncloud:~# snap refresh nextcloud error: cannot perform the following tasks:

2022-03-11 10:41:51,579 - nextcloud_occ - ERROR - occ error: Traceback (most recent call last): File "/snap/nextcloud/484/meta/hooks/configure", line 7, in Installer().configure() File "/snap/nextcloud/484/hooks/installer.py", line 112, in configure self.occ.run('ldap:set-config s01 ldapEmailAttribute mail') File "/snap/nextcloud/484/hooks/octools.py", line 19, in run raise e File "/snap/nextcloud/484/hooks/octools.py", line 13, in run output = check_output('{0} {1}'.format(self.occ_runner_path, args), shell=True).decode().strip() File "/snap/nextcloud/current/python/usr/local/lib/python3.8/subprocess.py", line 415, in check_output return run(*popenargs, stdout=PIPE, timeout=timeout, check=True, File "/snap/nextcloud/current/python/usr/local/lib/python3.8/subprocess.py", line 516, in run raise CalledProcessError(retcode, process.args, subprocess.CalledProcessError: Command '/snap/nextcloud/current/bin/occ-runner ldap:set-config s01 ldapEmailAttribute mail' returned non-zero exit status 1. -----) root@syncloud:~#

Any help is greatly appreciated. Thanks a lot!

cyberb commented 2 years ago

@jamidi99 

Updates between multiple major versions and downgrades are unsupported.

Please use this upgrade procedure if you skipped more than one major update: https://github.com/syncloud/platform/wiki/Nextcloud#cannot-upgrade-from-ui

For questions like this please use https://syncloud.discourse.group/