i can’t install Pi-hole

[JuanPerezPerez1]

i can’t install Pi-hole. I can install any other app except that. Is there a way to install manually?

[cyberb]

Whar error message do you get? Send logs from Settings - Support. Also you can try installing using SSH and post the output:

snap install pihole

[JuanPerezPerez1]

I have tried to install it but it does as if it is going to install it and does nothing. I tried through ssh as you told me but I got this error.

error: cannot perform the following tasks:

• Run install hook of "pihole" snap if present (run hook "install":

  2022/05/17 19:32:16 open /snap/pihole/210320405/config/platform.cfg: no such file or directory Traceback (most recent call last): File "/snap/pihole/210320405/meta/hooks/install", line 6, in installer.Installer().install() File "/snap/pihole/210320405/hooks/installer.py", line 56, in install self.install_config() File "/snap/pihole/210320405/hooks/installer.py", line 48, in install_config 'ipv4': check_output(['/snap/platform/current/bin/cli', 'ipv4']) File "/snap/pihole/current/python/lib/python2.7/subprocess.py", line 573, in check_output raise CalledProcessError(retcode, cmd, output=output) subprocess.CalledProcessError: Command '['/snap/platform/current/bin/cli', 'ipv4']' returned non-zero exit status 1

[cyberb]

Can you run this:

/snap/platform/current/bin/cli ipv4

Also are you latest system (Settings - Updates)?

[JuanPerezPerez1]

Yes I think I have the latest version (System: 1361) but I still can't install pi-hole

[cyberb]

Can you run the command:

/snap/platform/current/bin/cli ipv4

[JuanPerezPerez1]

yes. and then

[JuanPerezPerez1]

after executing the command nothing happens and I don't know what to do next

[cyberb]

Can you show the output?

[JuanPerezPerez1]

10.0.0.26root@syncloud:~#

[JuanPerezPerez1]

root@syncloud:~# /snap/platform/current/bin/cli ipv4 10.0.0.26root@syncloud:~#

[cyberb]

Ok, can you run these two commands and show the output:

/snap/platform/current/bin/cli ipv4

echo $?

[JuanPerezPerez1]

root@syncloud:~# /snap/platform/current/bin/cli ipv4 10.0.0.26root@syncloud:~# echo $? 0 root@syncloud:~#

[cyberb]

Sorry just tested myself and latest version is broken Indeed. I am in the middle of fixing custom dns feature in pihole, give me a day or two and I will publish the new version asap.

[cyberb]

Fixed, please try to install again from the web the usual way.