We're testing out this plugin and we've found that the movie it uploads to SyncSketch cannot be played by SyncSketch.
We use the plugin to create and upload a movie, but when we load up the Review in SyncSketch and try to play the movie we get an error message:
I was able to play the movie and upload it manually to SyncSketch with the SyncSketch API and it played fine, so the issue appears to be in the syncsketch-maya plugin itself.
Specifically, the issue is no_convert_flag = True. When we change that to "False" (i.e. when we let SyncSketch transcode the movie after upload), it plays fine in SyncSketch.
Any reason that the plugin is preventing the transcode?
Hey, there,
We're testing out this plugin and we've found that the movie it uploads to SyncSketch cannot be played by SyncSketch.
We use the plugin to create and upload a movie, but when we load up the Review in SyncSketch and try to play the movie we get an error message:
I was able to play the movie and upload it manually to SyncSketch with the SyncSketch API and it played fine, so the issue appears to be in the
syncsketch-mayaplugin itself.Doing further research, it appears to be related to this snippet here: https://github.com/syncsketch/syncsketch-maya/blob/master/syncsketchGUI/devices/uploader.py#L70-L88
Specifically, the issue is
no_convert_flag = True. When we change that to "False" (i.e. when we let SyncSketch transcode the movie after upload), it plays fine in SyncSketch.Any reason that the plugin is preventing the transcode?
Thanks!