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syssi / xiaomi_airpurifier

Xiaomi Mi Air Purifier and Xiaomi Mi Air Humidifier integration for Home Assistant
Apache License 2.0
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Exception while fetching the state: {'code': -9999, 'message': 'user ack timeout'} #82

Open dixanl opened 3 years ago

dixanl commented 3 years ago

Got exception while fetching the state: {'code': -9999, 'message': 'user ack timeout'}

syssi commented 3 years ago

Which device model do you own?

akarpych commented 3 years ago

I also get this message all the time. Any ideas on how to avoid this? model: Mi Air Purifier 3H

alexbell62 commented 3 years ago

I get the same error when HA loads, my model is SCK0A45

alexbell62 commented 3 years ago

Seems to be ok after removing model from configuration.

delicon commented 3 years ago

I'm getting the same error all the time, even with the model removed from the config. The model I'm using is Air Purifier 3H.

2021-01-03 22:35:56 ERROR (MainThread) [homeassistant.components.xiaomi_miio.fan] Got exception while fetching the state: {'code': -9999, 'message': 'user ack timeout'}

bieniu commented 3 years ago

Same problem with Air Purifier 3H. The device very often is unavailable

image

FeromonDE commented 3 years ago

Same problem with Air Purifier 3H

andrew-yu commented 3 years ago

Moved to external SSD and got the same for all 3 of my devices - Air Purifier 3 and 2 Air Humidifiers. I find some info that it can be power issue (+ 1A to SSD). Back to SD and all back good. Maybe you should check your power supply.