search

system76 / thelio-io-windows

WIP Windows driver for System76 Thelio Io
GNU General Public License v3.0
16 stars 8 forks source link

Observations on Thelio Mega #15

Open randomgeek78 opened 1 year ago

randomgeek78 commented 1 year ago

I was able to compile the latest msi and install it as a service on the thelio Mega. When I restart, I see the following on my Event Viewer-

A device attached to the system is not functioning.
Custom {
    kind: Other,
    error: "A device attached to the system is not functioning.",
}

In the Services, I see System76 Thelio Io as running. The fan is quiet.

But after some time, when the computer goes to sleep and is awoken, the service is not running anymore and I am not able to restart it. The fan at this point is very loud as understandable since the service is not running.

randomgeek78 commented 1 year ago

After a reboot, the System76 Thelio Io gets restarted again and things are quiet.

randomgeek78 commented 1 year ago

I was able to replicate the issue again - after the computer goes to sleep and is woken up, there is a loud fan noise. The System76 Thelio Io service shows as not running. When I try to start it, I get this message -

image

In the event viewer, I see this recorded message-

Io command 'IoDUTYCPUF0E29' failed to write: A device attached to the system is not functioning. (os error 31)
Custom {
    kind: Other,
    error: "Io command 'IoDUTYCPUF0E29' failed to write: A device attached to the system is not functioning. (os error 31)",
}
flintinatux commented 1 year ago

@randomgeek78, were you able to find a solution to this? I'm seeing similar behavior in Pop_OS now.

randomgeek78 commented 1 year ago

@flintinatux No. I am still facing the problem. I just don't let the computer go to sleep anymore, only turn off the display when it is not needed. Otherwise, I shutdown the computer completely if I am not going to be using it for a while. I am hoping that this problem will get fixed and then go back to letting the computer sleep.