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tableau / TabMon

A Tableau Server performance monitoring service
https://tableau.github.io/TabMon/
MIT License
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Unable to start TabMon services after editing config file #243

Closed Brian3thousand closed 4 years ago

Brian3thousand commented 4 years ago

Hi all,

I tried to peruse a lot of similar reported issues and attempted to make some of the noted recommendations but I'm still unable to get TabMon services to start after I edit the config file. Pre-reqs successfully completed:

  1. opened Tableau Server JMX ports on node I want to monitor (for now just 1 single node)
  2. configured readonly user for postgress access on node I want to monitor
  3. Ensured remote registry and performance logs and alerts are running and set to automatic on the nodes 4.Verified account for logon has proper privileges on the servers
  4. I even edited line 11 that says to just be

I'm positive there is only 1 domain in play and that I'm using the correct FQDN.

What I see in Windows when I try to start TabMon services is: "the Error 5 Access is denied" note and in the TabMon log itself I see this -

2020-04-21 14:28:49,859 [5] INFO TabMon.Config.TabMonConfigReader - Loading TabMon user configuration.. 2020-04-21 14:28:49,891 [5] FATAL TabMon.Config.TabMonConfigReader - Error loading TabMon.config: Required attribute 'address' not found. (C:\Tableau\Config\TabMon.config line 11)) 2020-04-21 14:28:49,891 [5] FATAL Topshelf.Runtime.Windows.WindowsServiceHost - The service did not start successfully Topshelf.TopshelfException: The service did not start successfully (returned false). at Topshelf.Runtime.Windows.WindowsServiceHost.OnStart(String[] args) 2020-04-21 14:28:49,899 [1] ERROR Topshelf.HostFactory - The service terminated abnormally System.NullReferenceException: Object reference not set to an instance of an object. at TabMonService.TabMonServiceBootstrapper.Dispose(Boolean disposing) at TabMonService.TabMonServiceBootstrapper.Dispose() at Topshelf.Builders.ControlServiceBuilder1.ControlServiceHandle.Dispose() at Topshelf.Runtime.Windows.WindowsServiceHost.Dispose(Boolean disposing) at System.ComponentModel.Component.Dispose() at System.ServiceProcess.ServiceBase.Run(ServiceBase[] services) at System.ServiceProcess.ServiceBase.Run(ServiceBase service) at Topshelf.Runtime.Windows.WindowsServiceHost.Run() at Topshelf.HostFactory.Run(Action1 configureCallback)

Brian3thousand commented 4 years ago

Welp, for whatever reason it worked after I uninstalled and re-installed. Not sure what was messed up the 1st time around but whatevz!