FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting..

[santoshadari]

Hi,

I am unable to start tabmon services, below is the error i am seeing in logs.

Anyhelp is appreciated

INFO TabMon.TabMonAgent - Initializing TabMon.. 2016-02-04 17:29:14,685 [5] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. 2016-02-04 17:29:14,685 [5] FATAL Topshelf.Runtime.Windows.WindowsServiceHost - The service did not start successfully Topshelf.TopshelfException: The service did not start successfully (returned false). at Topshelf.Runtime.Windows.WindowsServiceHost.OnStart(String[] args)

[danjrahm]

Hello,

It looks like there is an issue in either the tabmon.config or counter.config file. Can you email me those files? I should be able to spot the issue that way.

Feel free to scrub any passwords or sensitive data out of the configs.

Thanks, Dan

[santoshadari]

Hi Dan,

Uninstalling and installing tabmon with postgres config resolved this problem and able to install Tabmon in my workers as well.

But I can only see primary data when I open workbook, I am using the below code in all the 3 tabmon config files.

Please let me know if I am missing anything here.

<?xml version="1.0"?>

Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Daniel Rahm [mailto:notifications@github.com] Sent: Friday, February 05, 2016 10:40 AM To: tableau/TabMon Cc: Adari, Santosh Subject: Re: [TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Hello,

It looks like there is an issue in either the tabmon.config or counter.config file. Can you email me those files? I should be able to spot the issue that way.

Feel free to scrub any passwords or sensitive data out of the configs.

Thanks, Dan

— Reply to this email directly or view it on GitHubhttps://github.com/tableau/TabMon/issues/40#issuecomment-180492801.

jmangue commented 8 years ago

Hi Santosh,

A couple things to get you up and running:

1) In the config you sent, the Host element for VMWWORKER2 has a leading space in it, you should remove this. 2) In order for TabMon to poll the workers, you will need to configure the TabMon Service to log on with a service account which also has admin access on both of the remote machines. There are instructions on how to do this in the "Remote Polling" section on page 4 of the TabMon User Guide. Also you will want to make sure the Windows "Remote Registry" service is running on all of the computers, but this is usually not an issue.

If you do both of those things and still see an issue, please follow up and we'll go into more depth.

santoshadari commented 8 years ago

Thanks Justin,

I was able to figure out the issue with cluster name and it was able to pool data from clusters, but now my only issue is fixing the below errors.

When i enable jmx service I am getting a port conflict error.

[cid:image001.png@01D16015.1B50E0C0]

Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Justin Mangue [mailto:notifications@github.com] Sent: Friday, February 05, 2016 12:13 PM To: tableau/TabMon Cc: Adari, Santosh Subject: Re: [TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Hi Santosh,

A couple things to get you up and running:

1) In the config you sent, the Host element for VMWWORKER2 has a leading space in it, you should remove this. 2) In order for TabMon to poll the workers, you will need to configure the TabMon Service to log on with a service account which also has admin access on both of the remote machines. There are instructions on how to do this in the "Remote Polling" section on page 4 of the TabMon User Guidehttps://github.com/tableau/TabMon/blob/master/TabMonService/Documentation/UserGuide.pdf. Also you will want to make sure the Windows "Remote Registry" service is running on all of the computers, but this is usually not an issue.

If you do both of those things and still see an issue, please follow up and we'll go into more depth.

— Reply to this email directly or view it on GitHubhttps://github.com/tableau/TabMon/issues/40#issuecomment-180538633.

jmangue commented 8 years ago

Hi Santosh,

Unfortunately I'm unable to see the error screenshot. What is the text/body of the JMX port error you're seeing, and where are you seeing it? In TabMon or in Tableau Server?

santoshadari commented 8 years ago

Hi Justin,

Here is what I see in Tableau logs, when I enable JMX and start Tableau server.

Blocked or conflicting ports found on worker worker2-stg. See worker tabadmin.log for details. 2016-02-05 14:08:04.952 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running report_blocked_ports on worker2: worker1-prd:3730 2016-02-05 14:08:05.311 -0800_WARN10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request=__ Blocked or conflicting ports found on worker worker1-prd. See worker tabadmin.log for details. 2016-02-05 14:08:05.358 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running begin_stop on worker1: worker2-stg:3730 2016-02-05 14:08:05.436 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running begin_stop on worker2: worker1-prd:3730 2016-02-05 14:08:05.514 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running begin_stop on worker1: worker2-stg:3730 2016-02-05 14:08:05.592 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running begin_stop on worker2: worker1-prd:3730 2016-02-05 14:08:05.795 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running wait_stop on worker1: worker2-stg:3730 2016-02-05 14:08:05.888 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running wait_stop on worker2: worker1-prd:3730 2016-02-05 14:08:06.600 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Tableau Server cannot start due to blocked ports. 2016-02-05 14:08:06.600 -0800_INFO10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Unable to determine if all components of the service started properly. See "tabadmin.log" for more information. 2016-02-05 14:08:06.600 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request=__ Running status on worker1: worker2-stg:3730 2016-02-05 14:08:06.185 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running status on worker2: worker1-prd:3730 2016-02-05 14:08:06.356 -0800_EXACT10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request=__ VMWPRIMARY-TST: Status: STOPPED worker2-stg: Status: STOPPED worker1-prd: Status: STOPPED

Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Justin Mangue [mailto:notifications@github.com] Sent: Friday, February 05, 2016 1:53 PM To: tableau/TabMon Cc: Adari, Santosh Subject: Re: [TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Hi Santosh,

Unfortunately I'm unable to see the error screenshot. What is the text/body of the JMX port error you're seeing, and where are you seeing it? In TabMon or in Tableau Server?

— Reply to this email directly or view it on GitHubhttps://github.com/tableau/TabMon/issues/40#issuecomment-180580281.

jmangue commented 8 years ago

Sounds like your Tableau Server nodes "worker2-stg" and "worker1-prd" either have other stuff running on the JMX ports, or else the ports JMX is trying to use are being blocked by firewall settings.

You can see the port ranges that JMX is trying to open up at http://onlinehelp.tableau.com/current/server/en-us/ports_jmx.htm

santoshadari commented 8 years ago

I tried, but now server is not coming up, will you be able to join for a quick call.

Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Justin Mangue [mailto:notifications@github.com] Sent: Friday, February 05, 2016 2:39 PM To: tableau/TabMon Cc: Adari, Santosh Subject: Re: [TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Sounds like your Tableau Server nodes "worker2-stg" and "worker1-prd" either have other stuff running on the JMX ports, or else the ports JMX is trying to use are being blocked by firewall settings.

You can see the port ranges that JMX is trying to open up at http://onlinehelp.tableau.com/current/server/en-us/ports_jmx.htm

— Reply to this email directly or view it on GitHubhttps://github.com/tableau/TabMon/issues/40#issuecomment-180603813.

jmangue commented 8 years ago

Doh! Try disabling JMX ports again with: tabadmin set service.jmx_enabled false tabadmin configure

santoshadari commented 8 years ago

I did that but services not coming back, I have restarted my VM’s now but still no luck.

[cid:image001.png@01D16025.1E1341D0]

Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Justin Mangue [mailto:notifications@github.com] Sent: Friday, February 05, 2016 2:52 PM To: tableau/TabMon Cc: Adari, Santosh Subject: Re: [TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Doh! Try disabling JMX ports again with tabadmin set service.jmx_enabled false ->\ tabadmin configure**

— Reply to this email directly or view it on GitHubhttps://github.com/tableau/TabMon/issues/40#issuecomment-180609358.

jmangue commented 8 years ago

Hi Santosh,

At this point, TabMon isn't involved as enabling the JMX ports is solely a feature of Server. If your server is down, your best bet is to contact Tableau Technical Support and let them know you tried to enable JMX ports and now Server isn't coming back up. They will be able to work with you 1:1 to get you back up and running ASAP.

santoshadari commented 8 years ago

Hi Justin,

Can you please confirm if config file need to be in same order in my 2 other workers ?

<?xml version="1.0"?>

Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Justin Mangue [mailto:notifications@github.com] Sent: Friday, February 05, 2016 12:13 PM To: tableau/TabMon Cc: Adari, Santosh Subject: Re: [TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Hi Santosh,

A couple things to get you up and running:

1) In the config you sent, the Host element for VMWWORKER2 has a leading space in it, you should remove this. 2) In order for TabMon to poll the workers, you will need to configure the TabMon Service to log on with a service account which also has admin access on both of the remote machines. There are instructions on how to do this in the "Remote Polling" section on page 4 of the TabMon User Guidehttps://github.com/tableau/TabMon/blob/master/TabMonService/Documentation/UserGuide.pdf. Also you will want to make sure the Windows "Remote Registry" service is running on all of the computers, but this is usually not an issue.

If you do both of those things and still see an issue, please follow up and we'll go into more depth.

— Reply to this email directly or view it on GitHubhttps://github.com/tableau/TabMon/issues/40#issuecomment-180538633.

santoshadari commented 8 years ago

Hi Dan,

Here is the screenshot, I can access CPU data only from primary not from my other two workers. I am using the same configuration in all the VM’s.

<?xml version="1.0"?>

[cid:image002.png@01D16253.509F7490]

Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Adari, Santosh Sent: Friday, February 05, 2016 11:36 AM To: 'tableau/TabMon'; tableau/TabMon Subject: RE: [TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Hi Dan,

Uninstalling and installing tabmon with postgres config resolved this problem and able to install Tabmon in my workers as well.

But I can only see primary data when I open workbook, I am using the below code in all the 3 tabmon config files.

Please let me know if I am missing anything here.

<?xml version="1.0"?>

Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Daniel Rahm [mailto:notifications@github.com] Sent: Friday, February 05, 2016 10:40 AM To: tableau/TabMon Cc: Adari, Santosh Subject: Re: [TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Hello,

It looks like there is an issue in either the tabmon.config or counter.config file. Can you email me those files? I should be able to spot the issue that way.

Feel free to scrub any passwords or sensitive data out of the configs.

Thanks, Dan

— Reply to this email directly or view it on GitHubhttps://github.com/tableau/TabMon/issues/40#issuecomment-180492801.

jmangue commented 8 years ago

Hi Santosh,

TabMon should only be running on one VM. There should not be 3 TabMon config files -- just one. It will collect data from all 3 computers if set up correctly. You should remove TabMon from the other two computers and just leave it on the primary.

The VM running TabMon will need to be running the TabMon service using a user account that has permissions to remotely poll counters from the worker machines. There is info on how to set this up on page 4 of the user guide. (https://github.com/tableau/TabMon/blob/master/TabMonService/Documentation/UserGuide.pdf)

santoshadari commented 8 years ago

Thanks Justin,

Its works perfectly now, appreciate your help on this.

Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Justin Mangue [mailto:notifications@github.com] Sent: Monday, February 08, 2016 12:07 PM To: tableau/TabMon Cc: Adari, Santosh Subject: Re: [TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Hi Santosh,

TabMon should only be running on one VM. There should not be 3 TabMon config files -- just one. It will collect data from all 3 computers if set up correctly. You should remove TabMon from the other two computers and just leave it on the primary.

The VM running TabMon will need to be running the TabMon service using a user account that has permissions to remotely poll counters from the worker machines. There is info on how to set this up on page 4 of the user guide. (https://github.com/tableau/TabMon/blob/master/TabMonService/Documentation/UserGuide.pdf)

— Reply to this email directly or view it on GitHubhttps://github.com/tableau/TabMon/issues/40#issuecomment-181508308.

jmangue commented 8 years ago

Hi Santosh,

Glad to hear you're up and running!! Let us know if you need more help. Closing this issue out :)

Shobananpa commented 8 years ago

Leave a comment

Shobananpa commented 8 years ago

Hi Santhosh/Justin,

I need your help in installing tabmon. We are also facing issues like the dataserver process going to stopped state when we enable JMX. We changed the default port of dataserver process to 9750 & 9751, still its not working when we enable JMX. We are stuck here, not able to proceed further to install tabmon. @santoshadari Santhosh: what did you do when you faced similar issue. Could you please provide us a solution

Thanks, Shoba

santoshadari commented 8 years ago

Hi Shoba,

I suspect some other applications might be using the same port which is causing this conflict, In our case we have uninstalled OBIEE application and changed the default port for dataserver.

Contact Tableau support if you are unable update port for dataserver. Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Shobananpa [mailto:notifications@github.com] Sent: Wednesday, June 08, 2016 9:00 AM To: tableau/TabMon Cc: Adari, Santosh; Mention Subject: Re: [tableau/TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Hi Santhosh/Justin,

I need your help in installing tabmon. We are also facing issues like the dataserver process going to stopped state when we enable JMX. We changed the default port of dataserver process to 9750 & 9751, still its not working when we enable JMX. We are stuck here, not able to proceed further to install tabmon. @santoshadarihttps://github.com/santoshadari Santhosh: what did you do when you faced similar issue. Could you please provide us a solution

Thanks, Shoba

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/tableau/TabMon/issues/40#issuecomment-224637872, or mute the threadhttps://github.com/notifications/unsubscribe/AQSO7O6zlMsZ_mskNlPsaEHED4BhBBz3ks5qJucAgaJpZM4HT8aB.

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[jmangue]

Hi Santosh,

A couple things to get you up and running:

1) In the config you sent, the Host element for VMWWORKER2 has a leading space in it, you should remove this. 2) In order for TabMon to poll the workers, you will need to configure the TabMon Service to log on with a service account which also has admin access on both of the remote machines. There are instructions on how to do this in the "Remote Polling" section on page 4 of the TabMon User Guide. Also you will want to make sure the Windows "Remote Registry" service is running on all of the computers, but this is usually not an issue.

If you do both of those things and still see an issue, please follow up and we'll go into more depth.

[santoshadari]

Thanks Justin,

I was able to figure out the issue with cluster name and it was able to pool data from clusters, but now my only issue is fixing the below errors.

When i enable jmx service I am getting a port conflict error.

[cid:image001.png@01D16015.1B50E0C0]

Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Justin Mangue [mailto:notifications@github.com] Sent: Friday, February 05, 2016 12:13 PM To: tableau/TabMon Cc: Adari, Santosh Subject: Re: [TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Hi Santosh,

A couple things to get you up and running:

1) In the config you sent, the Host element for VMWWORKER2 has a leading space in it, you should remove this. 2) In order for TabMon to poll the workers, you will need to configure the TabMon Service to log on with a service account which also has admin access on both of the remote machines. There are instructions on how to do this in the "Remote Polling" section on page 4 of the TabMon User Guidehttps://github.com/tableau/TabMon/blob/master/TabMonService/Documentation/UserGuide.pdf. Also you will want to make sure the Windows "Remote Registry" service is running on all of the computers, but this is usually not an issue.

If you do both of those things and still see an issue, please follow up and we'll go into more depth.

— Reply to this email directly or view it on GitHubhttps://github.com/tableau/TabMon/issues/40#issuecomment-180538633.

[jmangue]

Hi Santosh,

Unfortunately I'm unable to see the error screenshot. What is the text/body of the JMX port error you're seeing, and where are you seeing it? In TabMon or in Tableau Server?

[santoshadari]

Hi Justin,

Here is what I see in Tableau logs, when I enable JMX and start Tableau server.

Blocked or conflicting ports found on worker worker2-stg. See worker tabadmin.log for details. 2016-02-05 14:08:04.952 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running report_blocked_ports on worker2: worker1-prd:3730 2016-02-05 14:08:05.311 -0800_WARN10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request=__ Blocked or conflicting ports found on worker worker1-prd. See worker tabadmin.log for details. 2016-02-05 14:08:05.358 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running begin_stop on worker1: worker2-stg:3730 2016-02-05 14:08:05.436 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running begin_stop on worker2: worker1-prd:3730 2016-02-05 14:08:05.514 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running begin_stop on worker1: worker2-stg:3730 2016-02-05 14:08:05.592 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running begin_stop on worker2: worker1-prd:3730 2016-02-05 14:08:05.795 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running wait_stop on worker1: worker2-stg:3730 2016-02-05 14:08:05.888 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running wait_stop on worker2: worker1-prd:3730 2016-02-05 14:08:06.600 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Tableau Server cannot start due to blocked ports. 2016-02-05 14:08:06.600 -0800_INFO10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Unable to determine if all components of the service started properly. See "tabadmin.log" for more information. 2016-02-05 14:08:06.600 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request=__ Running status on worker1: worker2-stg:3730 2016-02-05 14:08:06.185 -0800_DEBUG10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request= Running status on worker2: worker1-prd:3730 2016-02-05 14:08:06.356 -0800_EXACT10.102.70.133:VMWPRIMARY-TST:_pid=11324_0x3f685162user=request=__ VMWPRIMARY-TST: Status: STOPPED worker2-stg: Status: STOPPED worker1-prd: Status: STOPPED

Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Justin Mangue [mailto:notifications@github.com] Sent: Friday, February 05, 2016 1:53 PM To: tableau/TabMon Cc: Adari, Santosh Subject: Re: [TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Hi Santosh,

Unfortunately I'm unable to see the error screenshot. What is the text/body of the JMX port error you're seeing, and where are you seeing it? In TabMon or in Tableau Server?

— Reply to this email directly or view it on GitHubhttps://github.com/tableau/TabMon/issues/40#issuecomment-180580281.

[jmangue]

Sounds like your Tableau Server nodes "worker2-stg" and "worker1-prd" either have other stuff running on the JMX ports, or else the ports JMX is trying to use are being blocked by firewall settings.

You can see the port ranges that JMX is trying to open up at http://onlinehelp.tableau.com/current/server/en-us/ports_jmx.htm

[santoshadari]

I tried, but now server is not coming up, will you be able to join for a quick call.

Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Justin Mangue [mailto:notifications@github.com] Sent: Friday, February 05, 2016 2:39 PM To: tableau/TabMon Cc: Adari, Santosh Subject: Re: [TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Sounds like your Tableau Server nodes "worker2-stg" and "worker1-prd" either have other stuff running on the JMX ports, or else the ports JMX is trying to use are being blocked by firewall settings.

You can see the port ranges that JMX is trying to open up at http://onlinehelp.tableau.com/current/server/en-us/ports_jmx.htm

— Reply to this email directly or view it on GitHubhttps://github.com/tableau/TabMon/issues/40#issuecomment-180603813.

[jmangue]

Doh! Try disabling JMX ports again with: tabadmin set service.jmx_enabled false tabadmin configure

[santoshadari]

I did that but services not coming back, I have restarted my VM’s now but still no luck.

[cid:image001.png@01D16025.1E1341D0]

Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Justin Mangue [mailto:notifications@github.com] Sent: Friday, February 05, 2016 2:52 PM To: tableau/TabMon Cc: Adari, Santosh Subject: Re: [TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Doh! Try disabling JMX ports again with tabadmin set service.jmx_enabled false ->\ tabadmin configure**

— Reply to this email directly or view it on GitHubhttps://github.com/tableau/TabMon/issues/40#issuecomment-180609358.

[jmangue]

Hi Santosh,

At this point, TabMon isn't involved as enabling the JMX ports is solely a feature of Server. If your server is down, your best bet is to contact Tableau Technical Support and let them know you tried to enable JMX ports and now Server isn't coming back up. They will be able to work with you 1:1 to get you back up and running ASAP.

[santoshadari]

Hi Justin,

Can you please confirm if config file need to be in same order in my 2 other workers ?

<?xml version="1.0"?>

[santoshadari]

Hi Dan,

Here is the screenshot, I can access CPU data only from primary not from my other two workers. I am using the same configuration in all the VM’s.

<?xml version="1.0"?>

[jmangue]

Hi Santosh,

TabMon should only be running on one VM. There should not be 3 TabMon config files -- just one. It will collect data from all 3 computers if set up correctly. You should remove TabMon from the other two computers and just leave it on the primary.

The VM running TabMon will need to be running the TabMon service using a user account that has permissions to remotely poll counters from the worker machines. There is info on how to set this up on page 4 of the user guide. (https://github.com/tableau/TabMon/blob/master/TabMonService/Documentation/UserGuide.pdf)

[santoshadari]

Thanks Justin,

Its works perfectly now, appreciate your help on this.

Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Justin Mangue [mailto:notifications@github.com] Sent: Monday, February 08, 2016 12:07 PM To: tableau/TabMon Cc: Adari, Santosh Subject: Re: [TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Hi Santosh,

TabMon should only be running on one VM. There should not be 3 TabMon config files -- just one. It will collect data from all 3 computers if set up correctly. You should remove TabMon from the other two computers and just leave it on the primary.

The VM running TabMon will need to be running the TabMon service using a user account that has permissions to remotely poll counters from the worker machines. There is info on how to set this up on page 4 of the user guide. (https://github.com/tableau/TabMon/blob/master/TabMonService/Documentation/UserGuide.pdf)

— Reply to this email directly or view it on GitHubhttps://github.com/tableau/TabMon/issues/40#issuecomment-181508308.

[jmangue]

Hi Santosh,

Glad to hear you're up and running!! Let us know if you need more help. Closing this issue out :)

[Shobananpa]

Leave a comment

[Shobananpa]

Hi Santhosh/Justin,

I need your help in installing tabmon. We are also facing issues like the dataserver process going to stopped state when we enable JMX. We changed the default port of dataserver process to 9750 & 9751, still its not working when we enable JMX. We are stuck here, not able to proceed further to install tabmon. @santoshadari Santhosh: what did you do when you faced similar issue. Could you please provide us a solution

Thanks, Shoba

[santoshadari]

Hi Shoba,

I suspect some other applications might be using the same port which is causing this conflict, In our case we have uninstalled OBIEE application and changed the default port for dataserver.

Contact Tableau support if you are unable update port for dataserver. Thanks, Santosh Adari BI Analyst / Tableau BI Architect 408-419-5606 [Description: Description: http://media.netapp.com/images/go-further-faster-esignature-373x78.jpg]http://www.netapp.com/us/?REF_SOURCE=emmbonrunnersignaturehp-us

From: Shobananpa [mailto:notifications@github.com] Sent: Wednesday, June 08, 2016 9:00 AM To: tableau/TabMon Cc: Adari, Santosh; Mention Subject: Re: [tableau/TabMon] FATAL TabMon.TabMonAgent - Invalid TabMon options specified! Aborting.. (#40)

Hi Santhosh/Justin,

I need your help in installing tabmon. We are also facing issues like the dataserver process going to stopped state when we enable JMX. We changed the default port of dataserver process to 9750 & 9751, still its not working when we enable JMX. We are stuck here, not able to proceed further to install tabmon. @santoshadarihttps://github.com/santoshadari Santhosh: what did you do when you faced similar issue. Could you please provide us a solution

Thanks, Shoba

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/tableau/TabMon/issues/40#issuecomment-224637872, or mute the threadhttps://github.com/notifications/unsubscribe/AQSO7O6zlMsZ_mskNlPsaEHED4BhBBz3ks5qJucAgaJpZM4HT8aB.