Dashboard extension appears blank when switching to presenter mode

tableau / extensions-api

Extensions API sample code and developer docs.

http://tableau.github.io/extensions-api

MIT License

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Dashboard extension appears blank when switching to presenter mode #134

Closed elatt closed 5 years ago

elatt commented 6 years ago

This has been tested on 2018.2 Beta 1 for Mac

When you change from the normal Tableau view into Presenter mode, our dashboard extension gets cleared out and appears empty until you click somewhere inside it. After you click, the extension displays again. Our dashboard is set to a fixed size (Generic Desktop). If you click then it seems to cause the extension to reload and then it displays.

Kovner commented 5 years ago

Apologies for being so slow to respond to this. We tried to reproduce this in 2018.2.10 and 2019.1 and didn't see the behavior you're describing. Can you let us know if you're still seeing this behavior?

elatt commented 5 years ago

I no longer have access to Tableau and have moved on.