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tableau / extensions-api

Extensions API sample code and developer docs.
http://tableau.github.io/extensions-api
MIT License
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Event listeners not working on Online #179

Closed merlijnbuit closed 2 years ago

merlijnbuit commented 5 years ago

Hi there,

There is a bug happening on Tableau Server with extensions. It looks like event listeners are not working correct. If you have multiple extensions on the dashboard and you filter the sourcesheets from another sheet (normal tableau actions) you would expect that all extensions on the dashboard update. This is happening on Tableau Desktop, but when you publish it only the first or last extension found by the extension api gets an update by the event listener.

We have a customer which is blocked by this issue. The customer is using 3 radar charts on their dashboard but only one radar chart updates when you select a different customer.

Example: Radar 1 connected to Sheet 1 Radar 2 connected to Sheet 2 Sheet 3 as filter on Sheet 1 and Sheet 2 event_not_working

Thank you

Merlijn

johnDance commented 5 years ago

Hi, thank you for the report. We have duplicated the issue, and are currently investigating. I'll report back when we know more. Thanks again, John

merlijnbuit commented 5 years ago

Thank you John!

merlijnbuit commented 5 years ago

Hello John!

Any updates on this issue? It is still blocking our customers dashboard release.

Thanks!

johnDance commented 5 years ago

I'm sorry for the delayed reply. I was delaying until I could give you some definite information, but I still can't. :-(

We are currently working on this issue. However, it is inside Tableau rather than our extension code. I'm hoping it will be in 2019.1, but right now I'm not sure if we will make it in time for some upcoming deadlines. Give me a few more days, and I should be able to know better the release that it will be in.

Thanks again, John

johnDance commented 5 years ago

The fix for this will not make it for 2019.1. I'm hoping to get it into 2019.1.1 I know this is disappointing news. I wish I could report something happier. John

merlijnbuit commented 5 years ago

Hello John!

Any updates on this one? :)

johnDance commented 5 years ago

Yes! This has been fixed in 2019.2. 2019.2 is getting ready for release. The change was big enough that at the time, we felt it shouldn't go into a maintenance release. Now that it has been active in-house for a while without issues, let me bring that up for discussion again. Thanks for your patience on this one. John

merlijnbuit commented 5 years ago

Great! I will contact my customer and let them know!

bcantoni commented 2 years ago

Closing as fixed.