Artifactory down - impossible to install

[ihrimech]

Description : After trying to npm install the project, it seems that the registry used isn't reachable.

Version information:

• Tableau extension version: 1.8.0 (but that seems independant from the version
• OS: MacOS (don't think it's relevant anyway)

Steps to reproduce :

1. clean local npm packages so it gets loaded again
2. clone this repository
3. run npm install
4. See error

npm ERR! code ETIMEDOUT npm ERR! syscall connect npm ERR! errno ETIMEDOUT npm ERR! network request to https://artifactory.prod.tableautools.com/artifactory/api/npm/tab-npm/@xtuc/long/-/long-4.2.2.tgz failed, reason: connect ETIMEDOUT 10.26.131.15:443 npm ERR! network This is a problem related to network connectivity. npm ERR! network In most cases you are behind a proxy or have bad network settings.

[elbandito]

@ihrimech thanks for taking the time to submit this issue. Are you still seeing this? I just now tried running npm install against the main branch and I wasn't able to reproduce this.

[ihrimech]

Hello, and thanks for the quick response ! Unfortunatly, I'm still having the issue. And i'm pretty sure I'm not behind a proxy.

for what it's worth : https://www.isitdownrightnow.com/artifactory.prod.tableautools.com.html gives :

[seanmakesgames]

Hey @ihrimech !

Sorry about this. A workaround for this is to delete the package-lock.json file and run npm install again.

Let us know how that goes!

[ihrimech]

Works perfectly well thanks !