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tactilenews / 100eyes

Dialogtechnologie für den Pivot to People invented by tactile.news GmbH
MIT License
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[improvement] 360dialog extend request to receive message feature #2053

Closed mattwr18 closed 1 month ago

mattwr18 commented 1 month ago

What changed in this PR and Why

We now save the external id of outgoing 360dialog WhatsApp messages to the message record in the database. This allows us to:

a) Send out a previous personalized message that the contributor might have forgotten to ask for, but is still interested in responding to, and b) Support a reply_to feature where the contributor might quote reply an older message and we can properly assign the incoming message to the correct request instead of trying to infer it solely based on the latest message they received and relying on the user to move the message to the correct request if it has been incorrectly assigned.

Closes #2031

mattwr18 commented 1 month ago

Same here, I don't see anything serious, but I took me a while to get my head around this.

I've updated the description. I hope that helps.