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taers232c / GAMADV-XTD3

Command line tool to manage Google Workspace
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Unable to archive users with vfe or SKU #314

Closed jamenlang closed 1 year ago

jamenlang commented 1 year ago

Hello! I have an issue that was brought to my attention and I have investigated and found no solution so far.

using GAMADV-XTD3 6.27.19 (from script installation on github)

CoolServer:/bin# gam user testuser add license vfe User: testuser@realdomain.realtld, License: Google-Vault-Former-Employee (Google Vault - Former Employee), Add Failed: There aren't enough available licenses for the specified product-SKU pair CoolServer:/bin# gam user testuser add license 1010340001 Temporary error: backendError - Backend Error, Backing off: 16 seconds, Retry: 4/10

Assuming Google is continuing to make changes to their backend / sku stuff and licensing, is there a new way to reclaim licenses from departed users?

tprescott01 commented 1 year ago

What happens if you run the following?

gam update user user1@domain.com archived on

jamenlang commented 1 year ago

CoolServer:/bin# gam update user testuser archived on User: @.***, Updated

Awesome, thanks.

On Mon, Oct 31, 2022 at 12:11 PM tprescott01 @.***> wrote:

What happens if you run the following?

*gam update user @. @.> archived on*

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