Open KeyoKenser opened 2 months ago
@KeyoKenser Can you copy the crash log and post it here so i can see what it says?
Btw, after downloading, make sure you unzip the download and move the Tahoma2D folder to a suitable location before running it.
I will write about these failures later. I'll send you these failures in the morning.
Tahoma2D 1.4.4 (Build Aug 1 2024)
Report Date: 2024-09-01 15:39:12 Crash Reason: EXCEPTION_ACCESS_VIOLATION
Build ABI: x86_64-little_endian-llp64 Operating System: Windows 10 (10.0) OS Kernel: 10.0.22631 CPU Threads: 12
Crash File: C:\Users\USER\AppData\Local\Tahoma2D\Tahoma2D\crash\Crash-20240901-153912.log Mini Dump File: C:\Users\USER\AppData\Local\Tahoma2D\Tahoma2D\crash\Crash-20240901-153912.dmp
==== Backtrace ====
1> RtlGetLengthWithoutLastFullDosOrNtPathElement [0x7ffeae567f5a]
==== Modules ==== C:\Users\USER\Documents\Tahoma2D\Tahoma2D.exe C:\WINDOWS\SYSTEM32\ntdll.dll C:\WINDOWS\System32\KERNEL32.DLL C:\WINDOWS\System32\KERNELBASE.dll C:\WINDOWS\SYSTEM32\apphelp.dll C:\Users\USER\Documents\Tahoma2D\Qt5Xml.dll C:\Users\USER\Documents\Tahoma2D\Qt5PrintSupport.dll C:\Users\USER\Documents\Tahoma2D\Qt5SerialPort.dll C:\WINDOWS\System32\SETUPAPI.dll C:\WINDOWS\System32\COMDLG32.dll C:\WINDOWS\System32\ucrtbase.dll C:\WINDOWS\System32\msvcrt.dll C:\WINDOWS\System32\msvcp_win.dll C:\WINDOWS\System32\ADVAPI32.dll C:\WINDOWS\System32\USER32.dll C:\WINDOWS\System32\combase.dll C:\WINDOWS\System32\sechost.dll C:\WINDOWS\System32\RPCRT4.dll C:\WINDOWS\System32\win32u.dll C:\WINDOWS\SYSTEM32\OPENGL32.dll C:\WINDOWS\System32\bcrypt.dll C:\WINDOWS\System32\GDI32.dll C:\WINDOWS\System32\shcore.dll C:\WINDOWS\System32\gdi32full.dll C:\WINDOWS\System32\SHELL32.dll C:\WINDOWS\System32\SHLWAPI.dll C:\Users\USER\Documents\Tahoma2D\freeglut.dll C:\Users\USER\Documents\Tahoma2D\EDSDK.dll C:\WINDOWS\System32\ole32.dll C:\Users\USER\Documents\Tahoma2D\colorfx.dll C:\Users\USER\Documents\Tahoma2D\libgphoto2.dll C:\Users\USER\Documents\Tahoma2D\libgphoto2_port.dll C:\WINDOWS\System32\WS2_32.dll C:\Users\USER\Documents\Tahoma2D\image.dll C:\Users\USER\Documents\Tahoma2D\tnztools.dll C:\Users\USER\Documents\Tahoma2D\tfarm.dll C:\Users\USER\Documents\Tahoma2D\tnzstdfx.dll C:\Users\USER\Documents\Tahoma2D\sound.dll C:\Users\USER\Documents\Tahoma2D\toonzqt.dll C:\Users\USER\Documents\Tahoma2D\Qt5Script.dll C:\Users\USER\Documents\Tahoma2D\toonzlib.dll C:\Users\USER\Documents\Tahoma2D\opencv_world451.dll C:\Users\USER\Documents\Tahoma2D\tnzext.dll C:\WINDOWS\System32\OLEAUT32.dll C:\Users\USER\Documents\Tahoma2D\tnzbase.dll C:\Users\USER\Documents\Tahoma2D\Qt5OpenGL.dll C:\Users\USER\Documents\Tahoma2D\tnzcore.dll C:\Users\USER\Documents\Tahoma2D\Qt5Multimedia.dll C:\Users\USER\Documents\Tahoma2D\Qt5Widgets.dll C:\Users\USER\Documents\Tahoma2D\Qt5Core.dll C:\WINDOWS\SYSTEM32\WINSPOOL.DRV C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll C:\Users\USER\Documents\Tahoma2D\Qt5Network.dll C:\Users\USER\Documents\Tahoma2D\Qt5Gui.dll C:\WINDOWS\SYSTEM32\MPR.dll C:\WINDOWS\System32\CRYPT32.dll C:\WINDOWS\SYSTEM32\GLU32.dll C:\WINDOWS\SYSTEM32\dbghelp.dll C:\WINDOWS\SYSTEM32\MSVCP140.dll C:\WINDOWS\SYSTEM32\VCRUNTIME140_1.dll C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.22621.3527_none_b43b7f4b638cc64f\COMCTL32.dll C:\WINDOWS\SYSTEM32\MFPlat.DLL C:\WINDOWS\SYSTEM32\MF.dll C:\WINDOWS\SYSTEM32\WINMM.dll C:\WINDOWS\SYSTEM32\VERSION.dll C:\WINDOWS\SYSTEM32\MSVFW32.dll C:\WINDOWS\SYSTEM32\AVIFIL32.dll C:\Users\USER\Documents\Tahoma2D\libmypaint-1-4-0.dll C:\Users\USER\Documents\Tahoma2D\glew32.dll C:\Users\USER\Documents\Tahoma2D\Qt5Svg.dll C:\WINDOWS\SYSTEM32\CONCRT140.dll C:\WINDOWS\SYSTEM32\NETAPI32.dll C:\WINDOWS\SYSTEM32\UxTheme.dll C:\WINDOWS\SYSTEM32\dwmapi.dll C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL C:\WINDOWS\SYSTEM32\DNSAPI.dll C:\WINDOWS\SYSTEM32\cfgmgr32.dll C:\WINDOWS\SYSTEM32\MSACM32.dll C:\Users\USER\Documents\Tahoma2D\libintl-8.dll C:\Users\USER\Documents\Tahoma2D\libjson-c-2.dll C:\WINDOWS\SYSTEM32\NETUTILS.DLL C:\Users\USER\Documents\Tahoma2D\libiconv-2.dll C:\WINDOWS\SYSTEM32\SRVCLI.DLL C:\WINDOWS\SYSTEM32\dxcore.dll C:\WINDOWS\SYSTEM32\dbgcore.DLL C:\WINDOWS\SYSTEM32\MFCORE.DLL C:\WINDOWS\System32\IMM32.DLL C:\WINDOWS\System32\NSI.dll C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL C:\WINDOWS\System32\bcryptPrimitives.dll C:\WINDOWS\SYSTEM32\kernel.appcore.dll C:\WINDOWS\SYSTEM32\RTWorkQ.DLL C:\Users\USER\Documents\Tahoma2D\platforms\qwindows.dll C:\WINDOWS\system32\wintab32.dll C:\WINDOWS\SYSTEM32\windows.storage.dll C:\WINDOWS\SYSTEM32\wintypes.dll C:\WINDOWS\SYSTEM32\profapi.dll C:\Users\USER\Documents\Tahoma2D\iconengines\qsvgicon.dll C:\WINDOWS\System32\MSCTF.dll C:\WINDOWS\SYSTEM32\textinputframework.dll C:\WINDOWS\SYSTEM32\CoreMessaging.dll C:\WINDOWS\SYSTEM32\CoreUIComponents.dll C:\WINDOWS\system32\Oleacc.dll C:\WINDOWS\System32\clbcatq.dll C:\Windows\System32\AppXDeploymentClient.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_34f9511bafd21ff9\nvoglv64.dll C:\WINDOWS\SYSTEM32\WTSAPI32.dll C:\WINDOWS\SYSTEM32\msasn1.dll C:\WINDOWS\SYSTEM32\cryptnet.dll C:\WINDOWS\SYSTEM32\wldp.dll C:\WINDOWS\SYSTEM32\drvstore.dll C:\WINDOWS\SYSTEM32\devobj.dll C:\WINDOWS\System32\WINTRUST.dll C:\WINDOWS\SYSTEM32\ntmarta.dll C:\WINDOWS\System32\imagehlp.dll C:\WINDOWS\SYSTEM32\CRYPTSP.dll C:\WINDOWS\system32\rsaenh.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_34f9511bafd21ff9\nvgpucomp64.dll C:\WINDOWS\system32\nvspcap64.dll C:\WINDOWS\SYSTEM32\powrprof.dll C:\WINDOWS\SYSTEM32\UMPDC.dll C:\WINDOWS\SYSTEM32\WINSTA.dll C:\WINDOWS\system32\d3d9.dll C:\WINDOWS\SYSTEM32\directxdatabasehelper.dll C:\WINDOWS\system32\dataexchange.dll C:\WINDOWS\system32\twinapi.appcore.dll C:\WINDOWS\system32\ApplicationTargetedFeatureDatabase.dll C:\WINDOWS\system32\dwrite.dll C:\WINDOWS\SYSTEM32\WINMMBASE.dll C:\WINDOWS\SYSTEM32\ff_vfw.dll C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22621.3672_none_2713b9d173822955\COMCTL32.dll C:\Program Files\SAM CoDeC Pack\Filters\FFDShow\ffdshow.ax C:\WINDOWS\SYSTEM32\DINPUT.dll C:\WINDOWS\SYSTEM32\SspiCli.dll C:\WINDOWS\SYSTEM32\inputhost.dll ==== End ====
@KeyoKenser Thank you for the log. There is a known issue with certain logitech camera related DLLs that cause T2D to crash immediately on startup.
I have a planned fix for this but need it tested by someone with this problem. Can you download this build and see if you can run it successfully? https://github.com/manongjohn/tahoma2d/actions/runs/10457090108/artifacts/1828463138
No, it didn't work for me either, and this problem isn't even related to the camera, I have a Fifa camera, not a Logitech. I tried it too and it still doesn't work.
No, it didn't work for me either, and this problem isn't even related to the camera, I have a Fifa camera, not a Logitech. I tried it too and it still doesn't work.
Thank you for trying it. Was there a crash log? Can you provide it also if there is one? Want to see if there is now a different causing this crash.
The problem is this DLL, which i think certain Logitech camera installations also loads: C:\WINDOWS\SYSTEM32\ff_vfw.dll
Others online in other software have reported this problem also. Recommendation: Rename this file and T2D should start, unless there is another issue.
IT'S WORKING FOR ME! THANK YOU VERY MUCH FOR YOUR HELP!! I will have plans for my projects from my animated short films.
@KeyoKenser If i may, can I trouble you to try a change i made to my original attempt at fixing this issue? If you are willing and have a few minutes to spare, please do the following:
C:\WINDOWS\SYSTEM32\ff_vfw.dll
@KeyoKenser Oh, would you please zip up and send me anything found here: C:\Users\your-user-id\AppData\Local\Tahoma2D\Tahoma2D\crash
? I could really use DMP files which might help me find alternate ways to fix this.
So TD2 works well for me. It took only an hour for everything to be resolved well.
So TD2 works well for me. It took only an hour for everything to be resolved well.
That's great, but I'm trying to fix it so people don't have to do the rename workaround. I need information from people who are having this problem so I can hopefully put in a fix to avoid this problem completely. If you can provide the information I requested above, that could be really helpful and would be very appreciated.
Bug Description
When I opened the program, the icon comes out, "that Tachoma 2d had a bug when opening" and I was looking for how to do it. I tried both with Windows and the video card, then nothing worked. There is a way to solve this problem?
Steps to reproduce
I'm know't
Relevant logs/screenshots
Software Version
1.4.4
Software Version Information
Tahoma 2D 01.09.2024
Operating System
Windows 11
Graphics Card
Nvidia Geforce GTX 1660 SUPER
Drawing Tablet
Gaomon 156 Pro